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Management Question

Final Paper Proposal for class
International Sustainability and Social ResponsibilityAs a pharmacist working as district manager for Rite Aid pharmacy
This week you will choose a title that determines your research topic for this course. Your research topic should have the following characteristics:
First, clearly determine the content of the research paper.
Second, a good title should be interesting to the reader.
Third, it should reflect the tone of the writing and the type of research (quantitative, qualitative, mix).
Fourth and finally, it should contain important keywords that will make it easier to be located during a keyword search.
Resources for Further Reading
In addition to the tips above, there are many resources online that you can use to help write your research title. Here is a list of links that you may find useful as you work on creating an excellent research title:
The University of Southern California has a guide specific to social science research papers:
The Journal of European Psychology Students has a blog article focusing on APA-compliant research paper titles:
This article by Kristen Hamlin contains a step-by-step approach to writing titles:
Hairston, M.,

Discussion Ch. 10

Instructions: Please answer the following questions individually after reading Chapter 10 (page 400) Work it Out 10.2 Problem Solving paragraph.
MKA 1161 Chapter 10 Discussion Work It Out 10.2.jpg
What questions would you ask to clarify the situation?
How would you handle the problem?
Would you speak with the manager about changing the current store refund policy? Yes/ No? Why or why not? Explain

Management Question

Management Assignment Help
According to John Boccuzzi Jr., what are the characteristics of exceptional customer service which convert a casual shopper to a brand loyal ambassador?
Which two strategies for preventing dissatisfaction and problem-solving from the Lucas textbook do you consider most important? Explain why.
Do you think that internal customers are as important as external customers? Why or why not?
What tactics can you use to deal with an angry customer?

Improvement project in healthcare

Create a charter for an improvement project involving a healthcare process with which you are familiar. Complete as many sections of the charter as possible. Key features that should be included are the AIM statement, problem statement, importance of project, expected outcomes, measure descriptions, risks/barriers, stakeholders, project scope, schedule, and team members.
All sections of the template should be completed based on the project. On the UNC School of Medicine’s Institute for Healthcare Quality Improvement website, there is a template for the charter, as well as charter examples to reflect upon before completing the project.

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