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Reflection Paper cbest essay help

Ever since I can remember people have been asking me this question. A question that is so simple to ask, yet so hard to answer. A question that you may have an answer to at one point, but lose it the next. A question that when really thought about, can spell your future. That question is “what do you want to be? ” This question has always given me a hard time, because honestly I never really wanted to give an answer to it. Maybe it’s because I never wanted to limit myself to an answer or maybe I was just never sure of anything and I’m afraid to give a straightforward answer.

This is my attempt on trying to word out my “vision” of who and what I want to be. Owning a very profitable and stable business has been a dream of mine for a very long time. I had always envisioned myself as someone who owns a business, yet I don’t know what business I want to venture in as of the moment. I want my own business because I want to leave something for my family and leave a legacy behind before I pass away. I also want to own a business because I’m not the type to be a slave to another business owner my whole life. I want to experience leading the way and making a business that will be of great success.

A family is also very important in my future. I cannot see myself grow old without a family, especially since I come from a big family. I guess I want to have at least 3 children because what good is it to have money when you don’t even have anyone to share it with or enjoy it with. I’ve been taught my whole life to put my family first above anything else. I of course do not intend to have a family that I cannot provide for financially. I also want a family because I want to be surrounded with people I love especially when I grow old and I have no one else but my children to take care of me.

Another thing that I see in my future is that I see myself travelling the world. I don’t want to limit myself to my home country because I see other places as an opportunity to create great memories that I will forever cherish. I envision myself travelling because up to now I haven’t been out of the country, so it has always been in my bucket list to leave the country and explore other countries, try their food, and experience another culture apart from mine. I see myself going to the States, Europe, and other Asian countries.

I believe that a life in a world so big when not explored is a life not spent well. I see myself in the future as someone who stays healthy. One of my greatest wants in life is to stay healthy. I’ve always pushed myself to go to the gym and stay fit as much as possible. In the future I see myself continuing this habit of staying in shape and not gaining too much weight, because it is one of my greatest fear is to have a beer belly. I see myself as a man who keeps his priorities in tact while still maintaining a healthy lifestyle. Wherein I stay fit and have a balanced diet.

Love is another issue that is always so hard to predict. Whenever I think of who will my future wife be. I always see a girl who is loyal, a girl that will accept my mistakes, a girl that no matter how hard times get will always be there by my side. I see my future wife as someone that can be there for the good times and even at the worse times of my life. I will get married once I reach 30, and once I become financially secure. Lastly my most important yet the most simple vision that I have for myself is that I’m going to be happy.

I’ll be happy even if none of my visions come true. I’ll be happy even if I experience many problems. I’ll be happy even when people around me are not. It is not the fact that I am optimistic, yet it is only because I can only imagine a future for myself that I am happy. I simply cannot concoct a vision of myself being miserable. If there is one vision that I have it is sure that I know I’ll be happy in the future, cause whatever I get, I will accept, and whatever life throws my way, I’ll take it, and whatever problems I may have, I will smile while I’m fixing it.

Social Networking best college essay help: best college essay help

Social networking services serves as a big platform to create social relationships. People who have common interest idea, activities, backgrounds and real-life connections connect with each other through social networking sites or services. It connects people from one end to another end of the world very easily with internet connections. With improvement in technology in mobile phones through introduction o androids and smart phones, social networking services and used widely by all age group people.

This was made much easier for people who do not have a desktop or a laptop. Pocket internet services, available in different package based on time period, memory and data usage, given by the service providers helps peoples for a budgetary internet usage. Students using social networking sites have negative impact. The student’s motivational level reduces due to the use of these social networking sites. They rely on the virtual environment instead of gaining practical knowledge from the real world.

This puts them in a separate world where there is a severe lack of face-to-face communication. Problem Statement The world is today celebrating the improvements in communication technology which has broadened the scope of communication through Information and Communication Technologies (ICTs). Ufuophu and Ayobami (2012:129) observe that the ICTs include internet, satellite, cable data transmission and computer assisted equipment.

Social network is a social structure made up of individuals or organizations which are tied (connected) by one or more specific types of interdependency, such as friendship, common interest, financial exchange, dislike, sexual relationships or relationships of beliefs, knowledge or prestige (Adeboye, 2012, cited in Asemah and Edegoh,2012). Social networking sites include: Yahoo Messenger, Facebook Messenger, Blackberry Messenger (BBM), Twitter, Youtube and so on. These networking sites are used by most people to interact with old and new friends, physical or internet friends (Adeboye, 2012, cited in Asemah and Edegoh, 2012).

The expansion in technology has also affected internet software, thus leading to chatting sites known by the name “social media”. With social networking sites, one can send and receive messages almost immediately. However, lack of regulation of the internet has led to its excessive use. McQuail (2008:154) avers that the internet penetrates more homes. It is a common sight to see a youth chatting in sensitive and highly organized places like church and lecture venues.

Some are so carried away that even as they are walking along the high way, they keep chatting. The manufacturing and distribution of equally sophisticated cellular phones has complicated the situation, as youths no longer need to visit a cybercafe before they send and receive messages. Attention has been shifted from visible to invisible friends, while important ventures like study and writing are affected in the process. This phenomenon has become a source of worry to many who believe in knowledge and skill acquisition.

The emergence of social media as a result of advancement in technology and expansion in internet software has raised eye brows among academics on its (social media) impacts on studies. Students at all levels of learning now have divided attention to studies, as a result of available opportunities to be harnessed from social media. Whether these opportunities promote studies is a question that needs to be answered. Thus, the problem this study investigates is the effect of social media networks on the academic performance of the students.

Herman Miller Inc cheap mba definition essay help: cheap mba definition essay help

Curt Pullen talks amid the unmistakable pounding sounds and commotion associated with a construction work site about his company’s plan to rebound from the recession. Pullen, the firm’s executive vice president and president of North America, says the workers are installing new lower-height Herman Miller workstations designed to accommodate a growing trend in offices toward more open, collaborative environments.

The new product, called Canvas, is part of the company’s market-shift strategy after the demand for office furniture fell hard during the economic downturn. The plan also involves diversifying into the health care and academic furniture markets and more emphasis on emerging economies. The plan appears to be paying off. For the first time in nearly four years the company reported two consecutive quarters of double-digit percentage sales growth after releasing its second-quarter earnings statement on Dec 15th.

Orders in the second quarter rose 34% to $462 million. CEO Brian Walker noted the company’s expanded market reach as a contributing factor to growth. Significant increases occurred in international markets where sales rose 33%. In 2010 the company acquired UK-based ergonomic workstation manufacturer Colebrook Bosson Saunders and purchased assets from Australian furniture maker Living Edge Group. In 2008, the company announced a partnership with China’s Posh Office Systems Ltd. to expand in the Asia-Pacific region.

The company attributed a year-end surge to gains in its international, health care, learning and retail vertical markets. The expanding health care industry has become one of the company’s key growth targets. One of the more recent expansions into the health care field came on Jan. 31 when Herman Miller completed its acquisition of health care furniture manufacturer Nemschoff Chairs LLC based in Sheboygan, Wis. Herman Miller designed the Canvas workstation at a lower height than traditional workstations to facilitate a workplace trend toward more collaborative environments.

The design also allows more light into work areas and saves space, the company says. Including sinks and headwalls, to be reconfigured to meet patient needs. 2. Business Strategy: Broad Differentiation Strategies This strategy pursues the buyer’s needs and preference to make them satisfied with the product. And to be different from other rivals, the product must have unique product attributes that a wide range of buyers find appealing and worth paying for. The strategy achieves its aim when an attractively large numbers of buyers find the customer buyer value proposition.

Herman miller is pursuing this strategy as we refer to the case study that their products are based on the design which is designed according to the people who use the furniture. Like the president of Herman Miller said: ‘people are important not the furniture. Furniture should be useful’. Besides, this company emphasizes on product design and environmental friendly, these are two basic things that they have been practicing for many decades. Furthermore, they also invest more in research and development for product innovation.

Take an example of office design product, Herman Miller’s Insight and Exploration team observed various workplaces to analyze how people collaborate and the ways in which their interactions vary over the course of a day, and throughout the life of a project by differentiating the subtleties of how, when, where, and why people connect independent of content or industry. Senior Researcher Shilpi Kumar notes that, “outlining these collaborative work behaviors will empower designers and decision makers with a greater understanding for how people really work, and will enable more informed choices in regards to office spaces.

Herman Miller takes advantage of the growing desire for green products to create a better world and increase ergonomic furniture, because the consumers are willing to pay a premium for such quality and social responsible product. Since the designer of Herman Miller emphasized quality, excellence, and the continual improvement of their products, obviously one of their product which is designed by Charles and Ray Eames since its launch in 1950 had developed from plastic chair to wood chair in 2000.

She also confirmed that this wood chair is 100 times recyclable since Herman Miller is concerned about environmental friendly, and Eames Molded Wood Side Chair earns “Gold” award at NeoCon 2013 in the Guest Seating category. 3. Functional strategy: Research and Development (R&D) This category focuses on strategy that is concerned with the actions in managing particular functions within a business especially in R&D. In terms of Herman Miller R&D, they invested in research and development (R&D) financially. Although there was downturn in financial, Herman Miller still invested tens of millions of dollars in R&D.

The investment in R&D was code named Purple. A result of investment in R&D was an outgrowth of project Purple. The goal of this project was to spread beyond the boundaries of normal business. Herman miller created a special team called the accessories team in which the team-identified a potential growth area. This team is made to recruit people with different disciplines needed to support that goal. In addition, this team focuses on contributing ideas to the success of the team from all resources and also to develop a particular product as it goes through that piece of work.

This project is in line with functional strategy of R&D in which a company’s product development represents the plan for keeping the company’s product in accordance with what buyers are looking for (Thompson et al, 2014). In the case of Herman Miller Inc, they began with research in every real design solution in which the exploitation and insights of the best research leads to human-centered design and problem solving. Herman Miller Inc is doing many things for R&D in the case of education, sustainability, performance, healthcare, manufacturing, architectures design and ergonomics.

Herman Miller Inc has its major R&D activities and projects, i. e. its way to support and develop a company’s product. According to Herman Miller’s financial statement for fiscal years 2006-2011, there was a decline in design and research in 2009 due to the ongoing economic downturn. Figure 1. 1: Spending on Design and research So far, they have done some research projects regarding education such as; student’s research work behaviors behind innovation spaces. In the fall 2012, there was a project Herman Miller funded as a way of investing in the next generation of workers by giving students the chance to apply what they learn in a real-world setting.

Herman Miller wanted them to look at the business objective of the company. Besides Herman Miller providing the funds, the employees of the company also participated in the project. After the field research, the goal of this project was that the students shared what they had learned from going to the company for a workshop. The company also wanted to discover more about places that encourage creativity and the places of creative people. Besides Herman Miller providing the funds, the employee of the company also participated in the project.

In regarding with the research in technology, the research starts by understanding which technological trends are creating new behaviors in the workplace. So from that, they can produce new design solution. Over the last three years, a group of designers, engineers, and researchers, the Insight Herman Miller and Exploration Team (I & E) has focused on emerging technologies and how they alter social behavior in the workplace. Herman Miller’s goal is to identify the technology trends that are relevant to the office and also understanding new behaviors that allow the designers, architects and manufacturers to bring new workplace design.

For healthcare, Herman Miller Healthcare saw the opportunity to study and analyze by doing the research from the discussion of Bluewater health in which prior to design development and also the satisfaction and safety of patients and staff members. Herman Miller Healthcare is sponsoring a research project that will explore how changes in the built environment have affected staff in three important areas: Ambulatory Care, Intensive Care Unit and Emergency Department. 3 4. Functional Strategies: Marketing Marketing is one of the strategies used under functional strategy.

First and foremost, Herman Miller products were sold internationally through wholly owned subsidiaries in countries including Canada, France, Germany, Italy, Japan, Mexico, Australia, Singapore, China, India, and the Netherlands. Hence, they use the international strategy to compete its products in each country. In other words, they use the foreign subsidiary strategies because it seemed that they prefer to have a direct control over all aspects of operating in a foreign country that is the reason why they established wholly owned subsidiaries.

As a result, this strategy was successful as their brand was recognized by customers and increased customer base spreading over 100 countries. Moreover, they used green marketing strategy to sell their products. This is because they mainly focus on environmental friendly such as Mirra chair, one of their products which was made of 45 percent recycled materials, and 96 percent of its material were recyclable. Therefore, the chairs used 100 percent renewable energy. Due to this strategy used, Mirra chair was recorded as one of the Top 10 Green Products by Architectural Record and Environmental Building News.

Hence, this can indicate the success of using this strategy. In addition, Herman Miller engaged in cooperating advertising with strategic partners. As the example of Hilton Garden Inns which they equipped the Mirra chair in some room and on the desk in the room, was a card that explain how to adjust the chair while also providing the advertisement of Herman Miller’s website, how to purchase the products. Likewise, this is one of the advertising used to promote their products by using the strategic partner. As a result, they can reduce the advertising cost and gain more brand awareness.

Lean Production Initially, at Spring Lake, Herman Miller had invested in a giant robot assembly that welded supports inside file cabinet housings, including a tractor-trailer-length automated welding line with 1,000 sensors to drive labor completely out of the process. Unfortunately, big customers like Hewlett-Packard and AT&T were pulling their orders of 100 instead of 500 and some wanted file cabinets in two weeks instead of six with much higher quality. The Spring Lake plant could not deliver, and certainly not for the lower prices customers demanded.

HMPS created competitive advantage through large assembly – manufacturing based. For example, direct materials and components purchased as needed to meet the demand and some suppliers delivered parts to Herman Miller production facilities five or six times per day. This resulted in a standard lead time of 10 to 20 days for majority of the products and low inventories on hand. Interestingly, HMPS managed to increase the variable costs rather than fixed costs while retaining proprietary control over manufacturing process.

It was reported that “the plant managers across Herman Miller have learned that the best-run plants rely on people, not machines. Only people can solve problems to make assembly lines go faster, run cheaper, and deliver higher quality” (Booz&co. , 2010, para 25). Therefore, it can be concluded that labor intensive approach tend to outperform machine intensive approach especially when the products demand further customization with limited time and the majority of industry products are built to each customer’s unique order. Question 2: Culture at HMI: healthy and largely supportive of good strategy execution.

Herman Miller had codified its long-practiced organizational values, intended as a basic for uniting all employees, building relationship, and contributing to society. Herman Miller started in 1905 with the Star Furniture Company and created the Herman Miller furniture company with his son in law named Dirk Jan De Pree. From the beginning, De Pree committed himself to treating all workers as individuals with specials talents and potential. This was part of Herman Miller’s corporate culture which continued to generate respect for all employees and take advantage of the diversity of skills possessed by all.

This is one of the functional strategies in corporate culture in Herman Miller Inc in which included the company’s approach to people management, procedures and operating practices that provide the guidelines for the behavior of the company. The impact of this culture became one of the competitive advantages that make strong management and employee satisfaction in the company. The business principles and ethical standard of Herman Miller are the management practices as the key of company’s culture. Herman Miller was one of the furniture company named to Fast Company’s “Most Innovative Companies” in both 2008 and 2010.

Herman Miller had pursued a path of reinvention and renewal. Herman Miller has many ways to develop their products and its culture is also unique. Through the growing of the company, Herman Miller maintains the relationship with the employees. Herman Miller’s commitment to innovation included sharing ideas and opinions from the employees. On January 1979, Herman Miller established new organization structures that included all employees were to be given the opportunity to discuss new plan in small group settings. In addition, Herman Miller also established a plan in which all employees became shareholders.

Herman Miller Inc. also focuses on more efficient and environmentally friendly by taking a major initiative in 1981. It is in line with a better world value which is pursuing sustainability and environmental policy. They established environmental quality action team whose goal was to coordinate environmental programs worldwide that involves many employees. A Herman Miller’s culture is grounded in and resides to certain core value and some sets for ethical behavior. Herman Miller had long practiced organizational values that were still used in 2012.

The values are as basis for uniting all employees, building relationship, adapt the implied attitude, behaviors and work practices. The company adopted inclusiveness which means they include all the expressions of human talent and potential that society offers. As mentioned before, Herman Miller corporate culture continued to create respect to all employees and looking for and utilizing the skills possessed by anyone. The second value is design in which it is important to Herman Miller Inc. in order to make innovative products. It is the way for them for looking at the world and how it can work.

The results of this value are Herman Miller established many innovative products and designs. In 1971 and 1984, they introduced products based on ergonomics principles such as the Ergon chair and Equa chair. For another groundbreaking design, it introduced the Aeron chair which was almost added to New York Museum of Modern Art’s permanent design collection in 1990. Other important values are based on Herman Miller’s best performance that focuses on enriching the lives of employees, customers and create value for the shareholders.

The result of this value has made Herman Miller share the gains and pains with the employees especially about the compensation. All employees received a base pay and they also participated in a profit sharing program where they received stock in accordance to the company’s financial performance. The company also offered to the employees the employee stock purchase plan (ESPP), retirement income plan, offered annual bonus to all employees based on company’s performance, and in regard to profit sharing both the employees and executives have same calculation of bonus potential. High performance culture.

In Herman Miller Inc. there is a strong sense of involvement on the part of company personnel and emphasis on individual initiative and creativity. Two of the greatest strengths lie behind our heritage of research-driven design. Respecting and encouraging risks, exploring new ideas and freedom of speech. Owners actively committed to the life of the community called Herman Miller, pride in doing things right, sharing in its success and risks. The strengths and payoff really comes in when engaging in people’s own problems, solutions and behavior. Performance is required at the highest level possible.

Herman Miller enriches employees’ lives, delight its customers, and create value for its shareholders. Herman Miller includes all the express human talent and potential, everyone should have a chance to realize his or her potential regardless of color, gender, age, sexual orientation. It believes that skill; different educational background could bring the company uniqueness. Adaptive Culture Herman Miller always keep innovating its products to serve their customers better. Herman Miller’s corporate culture, which continued to generate respect for all employees, had fueled the quest to tap the diversity of gifts and skill held by all.

The company designs products according to what people want the most, and it is a way of looking at the world and how it works or does not. To design a solution, rather than simply devising one, required research, thought sometime starting over, listening and humility. Manager and employees support each other in dealing with working environment. Herman Miller designed the Canvas workstation, at a lower height than traditional workstations to facilitate a workplace trend toward more collaborative environments. The design also allows more light into work areas and saves space, the company says.

In terms of leverage, overall, it can be said that the performance of the company has been improving over the years and regaining its position in the furniture market after the economic downturn. Although it may not do well as compared to its competitors in terms of financing the debt and equity, there is a sign of improvement and effort in positioning its self in the market industry in U. S. iv. Activity Ratios Figure 3. 4. 1: HMI’s Inventory turnover ratio versus its competitors’ ratio The inventory turnover is commonly used to measure the operational efficiency in managing its assets.

Based on the figure 4. 1 illustrated above, in 2009, Herman Miller Inc. has the highest ratio compared to other years. This high ratio could indicate two conditions, such as; whether the company has strong sales during the year or it has an ineffective buying activity. However, it is perceived that the company did have strong sales proven from the lowest level of inventory and high sales revenue which are seen in the annual report during the year. While in 2010, Herman Miller Inc. ’s turnover ratio drops significantly compared to the other years.

Its cost of sales for the year has the lowest and showed a decrement of 24% from previous year which simultaneously contribute to low ratio as well as indicating the lack of effectiveness particularly in turning its inventory into sales. One of the reasons is that it could be due to the recession which highly affected the company, and hence making them to reduce the cost of sales. However, Herman Miller Inc is getting better in turning its inventory into sales proven from the increment of its ratio by year. Additionally, compared to competitors, the position of the ratio shown for Herman Miller Inc. is located somewhat in the middle.

Steelcase is somewhat faster in turning their inventory into sales compared to others. In contrast, HNI has the lowest rate. This proves that Steelcase is more effective in managing its operational assets. Figure 3. 4. 2: HMI’s Average collection period versus its competitors’ ratio Average collection period is the number of days it takes a company to collect its account receivables. As illustrated from the figure 4. 2 above, Herman Miller is getting better in obtaining its receivables shown by the average days taken which was from 58 days in 2008 and 34 days in 2012. This demonstrates that Herman miller Inc.

Constantly improve its credit policy effectiveness confirmed by a dramatic slump by years. Comparing to other competitors, originally HNI was the most effective company in managing its credit term policy, as the company only took 38 days in collecting its account receivables compared to Steelcase or Herman Miller. However, the company ended up to be the highest rate at 2012 showing that it is not effective in evaluating company’s credit policy. As a result, when a company possesses a lower average collection period, it is seen as optimal as it indicates that the company does not take very long to turn its receivables into cash.

HMI’s current strategies: an issues of need to change its strategies during poor economic conditions The current Herman Miller strategy which focuses on growth strategy, through innovative products and related diversification made the company to survive the Great Depression early in its history, multiple recessions in 20th century and in early 21st century the company recovered from the dot-com bust and was able to continue expanding overseas. The furniture industry is an economically volatile industry. The office furniture segment of the industry was hit hard by the recession.

Industry sales decreased 26. 5 percent during the 2009 economic downturn. However, because of the innovative and diversification, Herman Miller was able to outperform its competitors in terms of sales and profitability, during that time Herman Mill’s sales dropped by 19% which is relatively low in comparison with its competitors HNI Corporation and Steelcase which had dropped by 33 percent and 28% respectively. The furniture industry is at its maturity stage, thus Innovation is crucial to the company’s survival. If Herman Miller continues to successfully innovate, it will enable them to compete in the market strongly.

The industry had been negatively impacted telecommunication which had reduced the need office furniture. Yet, more employees were spending more hours in front of the computer screens than ever before. Because of Herman Miller’s effective innovation, they were able to respond to the need of ergonomically correct office furniture that had helped to decrease fatigue and injuries like carpal tunnel syndrome. In summary, the company does not need to radically alter its main strategy which focuses more on innovation and diversification as it’s the reason they were not dramatically hit by recessions and competitions among the rivals. 3.

Recommendation: i. Reduced current benefit and incentive schemes There are several incentives that had been eliminated by Herman Miller’s management due to the economic downturn in 2009. The suspend of 401(k) contribution plans (saving contribution plan), cut-off 15 percent of current workforce and 10 percent reduction in salary for remaining workforce had been implemented during the crisis. However the pay cuts was discontinued because of Herman Miller’s quick turnaround.

The company was stable starting the year 2011, but the selling, general, and administrative were the highest contribution of the operating expenses. Specifically, “…$3.8 million and $16. 6 million of additional operating expenses during fiscal 2011 due to the reinstatement of all of our employee benefits and employee incentive expenses” (Herman Miller’s Annual Report, 2011). The company believed that the large benefit and incentives had created motivated and skilful employees which are the key of its competitive advantage. Even though the company has increased in sales as compared to the year 2010, it is important to cut the costs by eliminating some of the less important incentives schemes and benefits such as $100 rebate on a bike purchase, concierge services and one-site services to name a few.

Previously, the company had eliminated the 401(k) contribution plan so that they could stop providing some percentage on the employees’ contribution. It is crucial since it could allow the company to save a significant amount of money in the long run (Richardson, 2009). It can be done by communicating the problems and issues which need to be addressed to the staff before they get out of hand. Address the problems proportionately and regular communication could make the staff be aware on their role to support the company throughout the economy downturn.

By having it, the staff might accept the decision positively and provide effort to help the company to fully recover after the recession (‘Recession Business Cost Cutting”, 2013). ii. Reduction in company’s cost of sales According to Herman Miller’s Annual Report (2011), the increase in cost of sales for the year 2011 was due to the increase in sales volume that was driven primarily by cost leverage on higher production, which was partially offset by deeper discounting, higher employee benefit and incentive costs, and higher costs of key direct materials, most notably steel and steel components.

Besides that, the cost of direct material increased as compared to previous years which there was increase in the cost of commodities and the increase in discounting, which has the effect of reducing net sales The costs of certain manufacturing materials used in producing finished products are sensitive to the volatility of commodity market price. The cost of direct labor and overhead were increased due to increase in product volume while the cost of freight expenses had increased during the year because of increase in product volume as well as increase in fuel costs in 2011.

First recommendation to cut the cost of sales in terms of direct material is substituting lower cost material where possible to replace the expensive one and each angle should be considered for better decision. For example, the substitution of carbon steel to replace expensive stainless steel could reduce the cost but the corrosion protection might not last longer. This method should be applied if only the benefit from the substitution is higher than the cost of reduction in quality (Lewis, n. d. ). Second recommendation is by eliminating unnecessary product features to reduce cost.

The company should produce a product that really suits customers’ preferences in buying their products. For example, the company should identify whether customers are purchasing its products because of their unique looks, lower price or high quality. If customers buy the products because of their lower price, unique features may not be needed (Lewis, n. d. ). Third recommendation which is the most effective one is by hedging the price of the steel through futures contract. According to Herman Miller’s Annual Report (2011):

“The company believes market prices for commodities in the near term may move higher and acknowledges that over time increases on its key direct materials and assembly components are likely. Consequently, it views the prospect of such increases as an outlook risk to the business” (p. 34). By locking the price in the contract, it could eliminate any risk of price volatility (“Hedging in Practice”, 2013). For example, if there is a huge possibility that the price of steel will increase in a certain period of time. Due to that, the company will engage in future contract and lock-in the price for a specific period in the future.

Regardless of increase in steel price, the company is eligible to buy the commodity at a lower lock-in price as stated in the agreed future contract. Conclusion Herman Miller Inc. has implemented different strategies in order to improve its performance and expand its self in furniture market, such as diversified strategy, broad differentiation strategy, green marketing, product development and innovation. In addition, besides focusing on those strategies to achieve the business goals, the company also concerns about how it communicates and treat its employees.

“All workers as individuals with special talents and potential” can be considered as one of the healthy culture at Herman Miller since 1927 and the Company continued to generate respect for all employees and fueled the quest to tap diversity of gifts and skills held by all. According to one of the verse in chapter 42 of the Qur’an: “Those who hearken to their Lord, and establish regular Prayer; who (conduct) their affairs by mutual Consultation; who spend out of what We bestow on them for Sustenance” (Quran 42:38) The verse above explains the importance of mutual consent in making a decision.

Islam encourages Muslims to decide their affairs by consulting with those who will be affected by the decision. Thus, in the case of Herman Miller, it empowers its employees and nurture participative decision making so that the employees feel as part of the company. Surviving in matured furniture industry and the economic volatility such as recession, demand full cooperation from the whole organization. It is not easy to integrate the diverse nature of employees with different backgrounds and behaviors to achieve goal congruence.

Thus, Herman Miller’s healthy culture leads to its employee’s readiness to accept any relevant decision by Herman Miller such as cutting their salaries as the employees work with Herman Miller and not just work for it. Furthermore, in term of design value, the designer team of Herman Miller always emphasized on quality, excellence, and the continual improvement of their products. “At Herman Miller the products we made decade ago are still sold after today, and products we make today we will do for a decade to come. ”

All in all, Herman Miller should pursue its current strategies and continue to expand those strategies such as product innovation, diversification and so on. We believe that these strategies have made and will make Herman Miller one of an outstanding and award winning Company. They will continue to provide the Company with the ability to renew and reinvent itself in the furniture market and outperform its rivals in the future. From the explanation above, it gives us a broad view of how the company’s long-term strategy and objective affects all their business: from product design to decision-making process to the culture of the Company.

Illegal Immigration research essay help: research essay help

When we talk about the way the United States developed, the one and always topic that will be at the forefront of the conversation would be that of immigration. Since the United States was founded, men, women and children migrated from all over the world to be a part of the free world. These immigrants came to America to find jobs, buy lands for farming and to start their families. These immigrants also brought with them cultures that helped shape the way the United States is today, rich in cultures from all over the world but all here in one country.

The United States in the late 19th century and early twentieth century had over 25 million immigrants flood their ways to the free county. (Federation For American Immigration Reform, 2012) These immigrants filled in the urban areas around cities and became the workforce in industrial labor for industries such as steel, automobile, textile and coal. (Federation For American Immigration Reform, 2012) This flood of immigrants brought the thought that the nation was becoming too populated and that restrictions on immigration must be initiated on immigration.

The National Origins Act of 1921 was enacted by congress to limit the number of immigrants and also assigned numbers of origins that could enter the country based on what country they were immigrating from. (Federation For American Immigration Reform, 2012) This act also declared that any immigrants from Asia to be refused any immigration as they were deemed unworthy. (Federation For American Immigration Reform, 2012) The National Origins Act of 1921 however did not cover immigrants from Central and South Americas which they could come and go freely into the United States.

The Hart-Cellar Act in 1965 changed the way immigrants came into the country and it took away the quotas that the National Origin Act had placed on immigrants. The Hart-Cellar Act of 1965 once again began a flood of immigrants as was scene in the late 1800’s but this time instead of the immigrants coming from Europe, they were headed from Asia. (Federation For American Immigration Reform, 2012) The United States was once again a country that was formed and transformed by immigration.

The problem of illegal immigration has been around since the United States put limits and restrictions on immigration in the early twentieth century. We live here and have grown up in the United States. There are many people throughout the world that want a better life for themselves, their families and especially their children. Many illegal immigrants will illegally enter the United States for this reason alone. However, there are illegal immigrants that will come here for criminal activities mainly the drug world.

When we think of illegal immigrants we mainly focus on those illegal’s that are here after they illegally entered the United States, some by boats from the Caribbean while others from crossing the unprotected borders of Mexico and Canada. But there are millions of illegals that have come here to work on Visa’ and Green Cards that have since expired but they want to stay as they have enjoyed their lives here and that their lives are better than where they originally came from. (Federation For American Immigration Reform, 2012) Illegal immigrants also come here to be reunited with family members that have come to the United States.

Many illegal immigrants are hired by companies that have low paying and high physical requirements that many people don’t want. (Federation For American Immigration Reform, 2012) These companies have been known to hire illegal immigrants as they can pay them lower than minimum wages as they do not meet the requirements under federal standards. These illegals are hard workers that want to take care of their families and make that better live in the land of freedom and opportunity.

However, they do not have health care and most federal benefits afforded to citizens. In the past decade, these companies have been targeted by federal and local law enforcement agencies for the employment of illegal immigrants. (Federation For American Immigration Reform, 2012) These companies face stiff penalties, fines, and can lose federal aid to the company. (Federation For American Immigration Reform, 2012) In 2010 the Department of Homeland Security estimated that the number of illegal immigrants in the United States at approximately 11 million.

Over 57% of these are Mexican nationals and 24% from Cental American countries. (Federation For American Immigration Reform, 2012) No other country has over 1 million illegal immigrants here in the United States but the largest numbers are from Central America and Caribbean countries. (Federation For American Immigration Reform, 2012) With that number in mind, in 2011, there were 641,633 illegal immigrants apprehended and removed from the United States.

Legal Rights with Illegal Immigration Under United States law any foreign national over the age of 14 and will stay in the United States for longer than 30 days must register with the U. S. government and have registration documents in their possession at all times. (Cornell University Law School) Illegal immigrants can be classified as illegal for one of three reasons: entering without authorization or inspection, staying beyond the authorized period after legal entry, or violating the terms of legal entry.

 Section 1325 in Title 8 of the United States Code, “Improper entry of alien”, provides for a fine, imprisonment, or both for any immigrant who enters or attempts to enter the United States at any time or place other than as designated by immigration agents, or eludes examination or inspection by immigration agents, or attempts to enter or obtains entry to the United States by a willfully false or misleading representation or the willful concealment of a material fact.

The maximum prison term is 6 months for the first offense and 2 years for any subsequent offense. (Cornell University Law School)In addition to the above criminal fines and penalties, civil fines may also be imposed. (Cornell University Law School) This federal law is fine but it doesn’t seem to be enforced as it was intended to and with over 11 million illegals in the country it is not being enforced enough. With the frustration of state and local governments and law enforcement agencies facing problems with illegal immigration, some states have decided to take the illegal immigration problem into their hands by passing state laws in regards to illegal immigration.

One very controversial law was Arizona’s Senate Bill 1070, the Support Our Law Enforcement and Safe Neighborhoods Act. The SB 1070 went along with the federal law and made it a misdemeanor for aliens to be in Arizona and not to have any required documents on them, which is required for peace officers in Arizona to determine an individual’s immigration status during a lawful contact or lawful stop, detention or arrest when there is reasonable suspicion that the individual is an illegal immigrant.

The Arizona SB 1070 brought on national debate in which President Obama was an outspoken opponent to the law and had the United States Attorney file a lawsuit against Arizona in hope to stop the bill as many thought it was a violation of constitutional and civil rights. (State of Arizona, 2010) The United States Supreme Court ruled on Arizona v. United States and upheld the provision requiring immigration status checks during law enforcement stops.

Since the passage of Arizona SB 1070, 16 other states such as Michigan, Georgia, Texas, Florida and California have introduced illegal immigration bills such as Arizona’s in order to help curb the illegal immigration problem. Illegal immigrants do not have rights to vote, to own or possess a firearm and can be denied citizenship if convicted of a felony and as the government and states list illegal immigrants as violators of the law, they do have some protections under the United States Constitution.

 Under the 14th Amendment of the Constitution the United States Supreme court has ruled that the amendment states “Nor shall any State deprive any person of life, liberty, or property without due process of law; nor deny to any person within its jurisdiction the equal protection of the laws,” applied to all persons “without regard to any differences of race, of color, or of nationality,” and to “an alien, who has entered the country, and has become subject in all respects to its jurisdiction, and a part of its population, although alleged to be illegally here.

This ruling gave illegal immigrants protection under the 14th Amendment 126 years ago in Yick Wo v. Hopkins (1886). Ten years later, Wong Wing v. US (1896) was also heard by the Supreme Court, under this ruling the argument of the 5th and 6th amendments were given to illegal immigrants as it stated “. . .

It must be concluded that all persons within the territory of the United States are entitled to the protection guaranteed by those amendments, and that even aliens shall not be held to answer for a capital or other infamous crime, unless on a presentment or indictment of a grand jury, nor be deprived of life, liberty, or property without due process of law. ” ( U. S. Supreme Court, 1896) Effects of Illegal Immigration on Communities Illegal Immigration is a constant topic on crime in the United States and is a public safety issue.

Not all illegal immigrants are involved in criminal activity but some illegal immigrants have come to the United States to be a part of the criminal world. Some come as gang members in urban areas as gangs are infiltrated by illegal aliens. The MS-13 gang is a violent gang with a high Hispanic gang member rate. These gang members are mostly illegal immigrants and participate in crimes to include murder, prostitution, drugs and other criminal activity. (Taylor, 2007) Here in Arizona, there are a high number of illegal aliens that partake in human smuggling. This is done by charging money to smuggle them into the United States.

Although many can’t afford this fee, they are forced to sell drugs or participate in criminal activity to pay off the debt to the smuggler. Other crimes committed by illegal immigrants include identity theft, theft and drunk driving. It is stated that 20% of motor vehicle crashes involving illegal immigrants that are Hispanic and are related to drinking and driving. (Taylor, 2007) Illegal immigration impact on the economy has different views in regards to if it is a bad thing or a good thing. Illegal immigrants usually will fill in the low paying and unskilled jobs such as farming, landscaping and construction.

A positive side to this is that by illegal immigrants filling these positions it helps keep the prices lower as they are being paid less. (Davidson, 2011) If a union job takes that position, the workers would be paid more and the prices of the products would go up. The negative side would be that it takes away from native unskilled workers that would be paid at minimum wages and that these illegal immigrant workers do not pay into social security and taxes but they do use government facilities like schools and hospitals leaving the bill to the taxpayers.

According to the Federation for American Immigration Reform, illegal immigration costs tax payers $113 billion dollars per year with $52 billion of that costing taxpayer’s for the use of public schools by illegal immigrant’s children. (Federation For American Immigration Reform, 2012) This is a high price paid as most state and local economies are in deficits and looking for ways to save money and cut spending. Solving the Illegal Immigration Problem Just build a wall over the borders.

Sounds good but solving the illegal immigration problem is not as easy as one would think. We can seal off the borders but we still have 11 million illegals inside the country. Do we give them amnesty as they are locked in now that the walls are built? This will create the U. S. into giving them citizenship’s and then will bring up the unemployment rates all across the nation let alone the welfare and health care costs. I do think that the first step would be to look at the laws and rewrite them for today’s world.

Many laws were written hundreds of years ago and make no sense in today world. Then we must start enforcing illegal immigration laws to show that we will not sit back and let it happen as we have for decades. Now that we are enforcing the laws let’s get that border secured. Make the wall or ditch or whatever will stop the illegal crossings into this country. Have motion detecting cameras along with armed patrol. Set up a military base and have the armed forces secure it, they do it in Afghanistan and Iraq, why can’t they do it here in their homeland?

Now after all this is done, empty the prisons of illegals and send them back to their country. It would be a cost at first but over the long run of paying for years in prisons we would make our money back. Then start giving amnesty to those who want to work, want to live the life of freedom and have a pride in their new country. These would be the ones that we would want here. Grant amnesty only for the crime free citizens and send others back to fill out requests to come back here. The problem we would have with my entire plan is that there are families here that are here legally and illegally.

It would be hard to send back a mother or father when their children are here. This plan would have to take a long time in order to first find them and then to send the rights ones back without breaking up families and causing future problems within the family and the neighborhoods. So illegal immigration has been a problem for the United States for over a hundred years and I feel that it will be a problem for the next hundred. The problem is a difficult one to solve in a democratic country and one that is based on the rights and beliefs of its citizens.

Procurement and supply chain management writing essay help: writing essay help

This Publication is concerned with the vital subject of business logistics and supply chain management, an area that can be essential to a firm’s competitive strategy and revenue generation. This management area has been described by many names, including physical distribution, materials management, transportation management, logistics, and supply chain management. Relevant business activities may include one or more of the following areas: transportation, inventory, order processing, purchasing, warehousing, materials handling, packaging, customer service standards, and production.

The focus of this Publication is on the planning, organizing, and controlling of these activities – key elements for successful management in any organization. Special emphasis is given to strategic planning and decision making as an important part of the management process. Managerial efforts are directed towards setting the level of the logistics activities so as to make products and services available to customers at the time and place required, and in the condition and form desired, in the most profitable and cost-effective way.

Logistical activities have always been vital to organizations, and so business logistics and supply chain management represents a synthesis of many concepts, principles, and methods from the more traditional areas of marketing, production, accounting, purchasing, and transportation, as well as from the disciplines of applied mathematics, organizational behaviour, and economics. This Publication attempts to unify these elements to assist in the effective management of the supply chain.

The Publication aims to present ideas, principles and techniques that are fundamental to good business logistics practice. It concentrates on important activities of management such as planning, organizing, and controlling, and also on a triangle of interrelated transportation, inventory, and location strategies, which are at the heart of good logistics planning and decision making. Contemporary trends that affect the scope and practice of business logistics and supply chain management have been integrated into the body of the text.

Firstly, emphasis is placed on logistics and supply chain management in a worldwide setting to reflect the growing internationalization and globalization of business in general. Secondly, the shift towards service-oriented economies by industrialized nations is emphasized by showing how logistics concepts and principles are applicable to both service-producing tirms and product-producing ones. Thirdly, attention is given to the integrated management of supply chain activities. 1 LSCTMMOD1

Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk The Publication contains many practical and contemporary examples that show the applicability of the textual material and assist in the understanding and learning of the key points and concepts.

Each Chapter in this Cambridge International College Publication on Logistics, Chain Supply & Transport Management includes: • An introduction section • Examples and/or figures and diagrams to explain the concepts being covered • A summary of concluding comments • Review Questions designed to reinforce learning and contemplation of what is covered in the Chapter Advice on How to Study this Program Every individual CIC Member approaches his/her study in a different manner, and different people may have a particular study method that they find most effective for them.

However, the following is a tested and proven Study Method, suggested to you as a CIC Member in order to assist in making your study and learning easier – and enjoyable – and to assist you to quickly master the contents of this CIC Publication on Logistics, Chain Supply & Transport Management: Step 1: Set yourself a flexible study schedule, depending on the time you have available and what is best for you. For example, the target set could be to study for 1 or 2 hours a night, or for 8 or 9 hours a week, or to complete one Chapter every 2 weeks.

There is no set or compulsory schedule, but simply setting a schedule or goal is often an important action in ensuring that study is undertaken successfully and within the specified timeframe. Step 2: Read the whole of the first Chapter at your normal reading pace, without trying to memorise every topic covered or fact stated, but trying to get “the feel” of what is dealt with in the Chapter as a whole. Step 3: Start reading the Chapter again from the beginning, this time reading more slowly, paragraph by paragraph and section by section.

Make brief notes of any points, sentences, paragraphs or sections which you feel need your further study, consideration or thought. You may wish to keep any notes in a separate file or notebook. Try to absorb and memorise all the important topics covered. Step 4: Start reading the Chapter again from its start, this time paying particular attention to – and if necessary studying more thoroughly – those parts on which you earlier wrote notes for further study. It is best that you do not pass on to other parts or topics until you are certain you fully understand and remember those parts you earlier noted as requiring your special attention.

Try to fix everything taught firmly in your mind. 2 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk Step 5: There are self-assessment review questions at the end of the Chapter, and you are strongly advised to try to answer or think about them as best you can – but do not send your answers to the College.

If these questions/exercises highlight any areas that you feel you need to revise or re-read in the Chapter, then go ahead and do that before moving on to Step 6. Step 6: Once you have completed steps 1 to 5 above, move on to the next Chapter and repeat steps 1 to 5 for each subsequent Chapter. 3 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining.

com Website: www. cambridgecollege. co. uk LOGISTICS, SUPPLY CHAIN & TRANSPORT MANAGEMENT PROGRAM MODULE ONE – BUSINESS LOGISTICS/SUPPLY CHAIN – A VITAL SUBJECT (based on Chapter 1 of ‘Logistics, Supply Chain and Transport Management’ by Ronald H Ballou) Contents Introduction Business Logistics Defined The Supply Chain The Activity Mix Importance of Logistics/Supply Chain (SC) Costs Are Significant Logistics Customer Service Expectations Are Increasing Supply and Distribution Lines Are Lengthening with Greater Complexity Logistics/SC Is Important to Strategy

Logistics/SC Adds Significant Customer Value Customers Increasingly Want Quick, Customized Response Logistics/SC in Non-Manufacturing Areas Service Industry Military Environment Business Logistics/SC in the Firm Objectives of Business Logistics/SC Questions and Problems Introduction As far back as history records, the goods that people wanted were not always produced where they wanted to consume them, or these goods were not accessible when people wanted to consume them. Food and other commodities were widely dispersed and were only available in abundance at certain times of the year.

Early peoples had the choice of consuming goods at their immediate location or moving the goods to a preferred site and storing them for later use. However, because no well developed transportation and storage systems yet existed, the movement of goods was limited to what an individual could personally move, and storage of perishable commodities was possible for only a short time. This limited movement-storage system generally constrained people to live close to the sources of production and to consume a rather narrow range of goods.

Even today, in some areas of the world consumption and production take place only within a very limited geographic region. Striking examples can still be observed in the developing nations of Asia, South America, Australia, and Africa, where some of the population live in small, self-sufficient villages, and most of the goods needed by the residents are produced or acquired in the immediate vicinity. Few goods are imported from other areas. Therefore, production efficiency and the economic standard of living are generally low.

In this type of economy, a well-developed and inexpensive logistics system would encourage an exchange of goods with other producing areas of the country, or even the world. 4 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk As logistics systems improved, consumption and production began to separate geographically.

Regions would specialize in those commodities that could be produced most efficiently. Excess production could be shipped economically to other producing (or consuming) areas, and needed goods not produced locally were imported. This exchange process follows the principle of comparative advantage. This same principle, when applied to world markets, helps to explain the high level of international trade that takes place today. Efficient logistics systems allow world businesses to take advantage of the fact that lands, and the people who occupy them, are not equally productive.

Logistics is the very essence of trade. It contributes to a higher economic standard of living for us all. To the individual firm operating in a high-level economy, good management of logistics activities is vital. Markets are often national or international in scope, whereas production may be concentrated at relatively few points. Logistics activities provide the bridge between production and market locations that are separated by time and distance. Effective management of these activities is the major concern of this Program. Business Logistic Defined

Business logistics is a relatively new field of integrated management study in comparison with the traditional fields of finance, marketing, and production. As previously noted, logistics activities have been carried out by individuals for many years. Businesses also have continually engaged in movestore (transportation-inventory) activities. The newness of the field results from the concept of coordinated management of the related activities, rather than the historical practice of managing them separately, and the concept that logistics adds value to products or services that are essential to customer satisfaction and sales.

Although co-ordinated logistics management has not been generally practiced until recently, the idea of co-ordinated management can be traced back to at least 1844. In the writings of Jules Dupuit, a French engineer, the idea of trading one cost for another (transportation costs for inventory costs) was evident in the selection between road and water transport: “The fact is that carriage by road being quicker, more reliable and less subject to loss or damage, it possesses advantage to which businessmen often attach a considerable value.

However, it may well be that a saving induces the merchant to use a canal; he can buy warehouses and increase his floating capital in order to have a sufficient supply of goods on hand to protect himself against slowness and irregularity of the canal, and if all told the saving in transport gives him a cost advantage, he will decide in favour of the new route. ” The first textbook to suggest the benefits of co-ordinated logistics management appeared around 1961, in part explaining why a generally accepted definition of business logistics is still emerging.

Therefore, it is worthwhile to explore several definitions for the scope and content of the subject. A dictionary definition of the term logistics is: “The branch of military science having to do with procuring, maintaining, and transporting material, personnel, and facilities. ” This definition puts logistics into a military context. To the extent that business objectives and activities differ from those of the military, this definition does not capture the essence of business logistics management.

A better representation of the field may be reflected in the definition promulgated by the Council of Logistics Management (CLM), a professional organization of logistics 5 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk managers, educators, and practitioners formed in 1962 for the purposes of continuing education and fostering the interchange of ideas.

Its definition: “Logistics is that part of the supply chain process that plans, implements, and controls the efficient, effective flow and storage of goods, services, and related information from the point of origin to the point of consumption in order to meet customers’ requirements. ” This is an excellent definition, conveying the idea that product flows are to be managed from the point where they exist as raw materials to the point where they are finally discarded. Logistics is also concerned with the flow of services as well as physical goods, an area of growing opportunity for improvement.

It also suggests that logistics is a process, meaning that it includes all the activities that have an impact on making goods and services available to customers when and where they wish to acquire them. However, the definition implies that logistics is part of the supply chain process, not the entire process. So, what is the supply chain process or, more popularly, supply chain management? Supply chain management (SCM) is a term that has emerged in recent years that captures the essence of integrated logistics and even goes beyond it.

Supply chain management emphasizes the logistics interactions that take place among the functions of marketing, logistics, and production within a firm and those interactions that take place between the legally separate firms within the product-flow channel. Opportunities for cost or customer service improvement are achieved through co-ordination and collaboration among the channel members where some essential supply chain activities may not be under the direct control of the logistician.

Although early definitions such as physical distribution, materials management, industrial logistics and channel management – all terms used to describe logistics – have promoted this broad scope for logistics, there was little attempt to implement logistics beyond a company’s own enterprise boundaries, or even beyond its own internal logistics function. Now, retail firms are showing success in sharing information with suppliers, who in turn agree to maintain and manage inventories on retailers’ shelves.

Channel inventories and product stockouts are lower. Manufacturing firms operating under just-in-time production scheduling build relationships with suppliers for the benefit of both companies by reducing inventories. Definitions of the supply chain and supply chain management reflecting this broader scope are: “The supply chain (SC) encompasses all activities associated with the flow and transformation of goods from the raw materials stage (extraction), through to the end user, as well as the associated information flows.

Materials and information flow both up and down the supply chain. ” “Supply chain management (SCM) is the integration of these activities, through improved supply chain relationships, to achieve a sustainable competitive advantage. ” After careful study of the various definitions being offered, Mentzer and other writers propose the broad and rather general definition as follows:

“Supply chain management is defined as the systematic, strategic coordination of the traditional business functions and the tactics across these business functions within a particular company and across businesses within the supply chain, for the purposes of improving the long-term performance of the individual companies and the supply chain as a whole. ” 6 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining.

The supply chain management model in Figure 1-1 viewed as a pipeline shows the scope of this definition. It is important to note that supply chain management is about the co-ordination of product flows across functions and across companies to achieve competitive advantage and profitability for the individual companies in the supply chain and the supply chain members collectively. It is difficult, in a practical way, to separate business logistics management from supply chain management.

In so many respects, they promote the same mission: “To get the right goods or services to the right place, at the right time, and in the desired condition, while making the greatest contribution to the firm. ” Some claim that supply chain management is just another name for integrated business logistics management (IBLM) and that the broad scope of supply chain management has been promoted over the years. Conversely, others say that logistics is a subset of SCM, where SCM considers additional issues beyond those of product flow. For example, SCM may be concerned with product pricing and manufacturing quality.

Although SCM promotes viewing the supply channel with the broadest scope, the reality is that firms do not practise this ideal. Fawcett and Magan found that companies that do practise supply chain integration limit their scope to one tier upstream and one tier downstream. The focus seems to be concerned with creating seamless processes within their own companies and applying new information technologies to improve the quality of information and speed of its exchange among channel members. The boundary between the logistics and supply chain management terms is fuzzy.

Even then, logistics activities are repeated once again as used products are recycled upstream in the logistics channel. A single firm generally is not able to control its entire product flow channel from raw material source to points of the final consumption, although this is an emerging opportunity. For practical purposes, the business logistics for the individual firm has a narrower scope. Usually, the maximum managerial control that can be expected is over the immediate physical supply and physical distribution channels, as shown in Figure 1-2.

The physical supply channel refers to the time and space gap between a firm’s immediate material sources and its processing points. Similarly, the physical distribution channel refers to the time and space gap between the firm’s processing points and its customers. Due to the similarities in the activities between the two channels, physical supply (more commonly referred to as materials management) 8 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain.

International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk and physical distribution comprise those activities that are integrated into business logistics. Business logistics management is now popularly referred to as supply chain management. Others have used terms such as value nets, value stream, and lean logistics to describe a similar scope and purpose. The evolution of the management of product flows toward SCM is captured in Figure 1-3.

Although it is easy to think of logistics as managing the flow of products from the points of raw material acquisition to end customers, for many firms there is a reverse logistics channel that must be managed as well. The life of a product, from a logistics viewpoint, does not end with delivery to the customer. Products become obsolete, damaged, or nonfunctioning and are returned to their source points for repair or disposition. Packaging materials may be returned to the shipper due to environmental regulations or because it makes good economic sense to reuse them.

The reverse logistics channel may utilize all or a portion of the forward logistics channel or it may require a separate design. The supply chain terminates with the final disposition of a product. The reverse channel must be considered to be within the scope of logistics planning and control. The Activity Mix The activities to be managed that make up business logistics (supply chain process) vary from firm to firm, depending on a firm’s particular organizational structure, management’s honest differences of opinion about what constitutes the supply chain for its business, and the importance of individual activities to its operations.

Follow along the supply chain as shown in Figure 1-2 and note the important activities that take place. Again, according to the CLM: 9 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk

“The components of a typical logistics system are: customer service, demand forecasting, distribution communications, inventory control, material handling, order processing, parts and service support, plant and warehouse site selection (location analysis), purchasing, packaging, return goods handling, salvage and scrap disposal, traffic and transportation, and warehousing and storage. ” Figure 1-4 organizes these components, or activities, according to where they are most likely to take place in the supply channel. The list is further divided into key and support activities, along with some of the decisions associated with each activity.

Customer service standards co-operate with marketing to: a. Determine customer needs and wants for logistics customer service b. Determine customer response to service c. Set customer service levels 2. Transportation a. Mode and transport service selection b. Freight consolidation c. Carrier routing d. Vehicle scheduling e. Equipment selection f. Claims processing g. Rate auditing 3. Inventory management a. Raw materials and finished goods stocking policies b. Short-term sales forecasting c. Product mix at stocking points 10 LSCTMMOD1

Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk d. Number, size, and location of stocking points e. Just-in-time, push, and pull strategies 4. Information flows and order processing a. Sales order-inventory interface procedures b. Order information transmittal methods c. Ordering rules Support Activities 1. Warehousing a. Space determination b. Stock layout and dock design c.

Warehouse configuration d. Stock placement 2. Materials handling a. Equipment selection b. Equipment replacement policies c. Order-picking procedures d. Stock storage and retrieval 3. Purchasing a. Supply source selection b. Purchase timing c. Purchase quantities 4. Protective packaging designed for: a. Handling b. Storage c. Protection from loss and damage 5. Co-operate with production/operations to: a. Specify aggregate quantities b. Sequence and time production output c. Schedule supplies for production/operations 6. Information maintenance a. Information collection, storage, and manipulation b. Data analysis

Control procedures Key and support activities are separated because certain activities will generally take place in every logistics channel, whereas others will take place, depending on the circumstances, within a particular firm. The key activities are on the “critical” loop within a firm’s immediate physical distribution channel, as shown in Figure 1 to 5. They contribute most to the total cost of logistics or they are essential to the effective co-ordination and completion of the logistics task. 11 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website:

Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk Customer service standards set the level of output and degree of readiness to which the logistics system must respond. Logistics costs increase in proportion to the level of customer service provided, such that setting the standards for service also affects the logistics costs to support that level of service. Setting very high service requirements can force logistics costs to exceedingly high levels.

Transportation and inventories maintenance are the primary cost-absorbing logistics activities. Experience has shown that each will represent one-half to two-thirds of total logistics costs. Transportation adds place value to products and services, whereas inventories maintenance adds time value. Transportation is essential because no modern firm can operate without providing for the movement of its raw materials or its finished products. This importance is underscored by the financial strains placed on many firms by such disasters as a national railroad strike or independent truckers’ refusal to move goods because of rate disputes.

In these circumstances, markets cannot be served, and products back up in the logistics pipeline to deteriorate or become obsolete. Inventories are also essential to logistics management because it is usually not possible or practical to provide instant production or ensure delivery times to customers. They serve as buffers between supply and demand so that needed product availability may be maintained for customers while providing flexibility for production and logistics in seeking efficient methods for manufacture and distribution of the product. Order processing is the final key activity.

Its costs usually are minor compared to transportation or inventory maintenance costs. Nevertheless, order processing is an important element in the total time that it takes for a customer to receive goods or services. It is the activity triggering product movement and service delivery. Although support activities may be as critical as the key activities in any particular circumstance, they are considered here as contributing to the logistics mission. In addition, one or more of the support activities may not be a part of the logistics activity mix for every firm.

For example, products such as finished automobiles or commodities such as coal, iron ore, or gravel not needing the weather and security protection of warehousing will not require the warehousing activity, even though inventories are maintained. However, warehousing and materials handling are typically conducted wherever products are temporarily halted in their movement to the marketplace. 12 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain.

International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk Protective packaging is a support activity of transportation and inventory maintenance as well as of warehousing and materials handling because it contributes to the efficiency with which these other activities are carried out. Purchasing and product scheduling often may be considered more a concern of production than of logistics.

However, they also affect the overall logistics effort, and specifically they affect the efficiency of transportation and inventory management. Finally, information maintenance supports all other logistics activities in that it provides the needed information for planning and control. The extended supply chain refers to those members of the supply channel beyond the firm’s immediate suppliers or customers. They may be suppliers to the immediate suppliers or customers of the immediate customers and so on until raw material source points or end customers are reached.

It is important to plan and control the previously noted activities and information flows if they affect the logistics customer service that can be provided and the costs of supplying this service. Management of the extended supply chain has the potential of improving logistics performance beyond that of just managing the activities within the immediate supply chain. Importance of Logistics/Supply Chain Logistics is about creating value – value for customers and suppliers of the firm, and value for the firm’s stakeholders. Value in logistics is primarily expressed in terms of time and place.

Products and services have no value unless they are in the possession of the customers when (time) and where (place) they wish to consume them. For example, concessions at a sports event have no value to consumers if they are not available at the time and place that the event is occurring, or if inadequate inventories don’t meet the demands of the sports fans. Good logistics management views each activity in the supply chain as contributing to the process of adding value. If little value can be added, it is questionable whether the activity should exist.

However, value is added when customers are willing to pay more for a product or service than the cost to place it in their hands. To many firms throughout the world, logistics has become an increasingly important value-adding process for a number of reasons. Costs Are Significant Over the years, several studies have been conducted to determine the costs of logistics for the whole economy and for the individual firm. There are widely varying estimates of the cost levels. According to the International Monetary Fund (IMF), logistics costs average about 12 percent of the 13 LSCTMMOD1

Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk world’s gross domestic product. Robert Delaney, who has tracked logistics costs for more than two decades, estimates that logistics costs for the U. S. economy are 9. 9 percent of the U. S. gross domestic product (GDP), or $921 billion. For the firm, logistics costs have ranged from 4 percent to over 30 percent of sales.

The results from a cost survey of individual firms are shown in Table 1-3. Although the results show physical distribution costs at about 8 percent of sales, this survey does not include physical supply costs. Probably another one-third may be added to this total to represent average logistics costs for the firm at about 11 percent of sales. Over the last decade, physical distribution costs have ranged between 7 percent and 9 percent of sales. There may be a trend of increasing costs for individual firms, although Wilson and Delaney show over the same period that logistics costs as a percent of U. S.

GDP have declined by about 10 percent. Logistics costs, substantial for most firms, rank second only to the cost of goods sold (purchase costs) that are about 50 percent to 60 percent of sales for the average manufacturing firm. Value is added by minimizing these costs and by passing the benefits on to customers and to the firm’s shareholders. Logistics Customer Service Expectations Are Increasing The Internet, just-in-time operating procedures, and continuous replenishment of inventories have all contributed to customers expecting rapid processing of their requests, quick delivery, and a high degree of product availability.

According to the Davis Survey of hundreds of companies over the last decade, world-class competitors have average order cycle times (the time between when an order is placed and when it is received) of seven to eight days and line item fill rates of 90 percent to 94 percent. LogFac summarizes world-class logistics performance for domestic companies as: Error rates of less than one per 1,000 orders shipped Logistics costs of well under 5 percent of sales Finished goods inventory turnover of 20 or more times per year Total order cycle time of five working days

Transportation cost of one percent of sales revenue or less, if products sold are over $5 per 500 gms As might be expected, the average company performs below these cost and customer service benchmarks, when compared with the statistics in Tables 1-3 and 1-4. Supply and Distribution Lines Are Lengthening with Greater Complexity The trend is toward an integrated world economy. Firms are seeking, or have developed, global strategies by designing their products for a world market and producing them wherever the low-cost 14 LSCTMMOD1

Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk raw materials, components, and labor can be found (e. g. , Ford’s Focus automobile), or they simply produce locally and sell internationally. In either case, supply and distribution lines are stretched, as compared with the producer who wishes to manufacture and sell only locally.

Not only has the trend occurred naturally by firms seeking to cut costs or expand markets, but it is also being encouraged by political arrangements that promote trade. Examples of the latter are the European Union, the North America Free Trade Agreement (NAFTA) between Canada, the United States, and Mexico, and the economic trade agreement among several countries of South America (MERCOSUR). Globalization and internationalization of industries everywhere will depend heavily on logistics performance and costs, as companies take more of a world view of their operations.

As this happens, logistics takes on increased importance within the firm since its costs, especially transportation, become a larger part of the total cost structure. For example, if a firm seeks foreign suppliers for the raw materials that make up its final product or foreign locations to build its product, the motivation is to increase profit. Material and labor costs may be reduced, but logistics costs are likely to increase due to increased transportation and inventory costs. The “tradeoff”, as shown in Figure 1-6, may lead to higher profit by reducing materials, labour, and overhead costs at the expense of logistics costs and tariffs.

“Outsourcing” adds value, but it requires careful management of logistics costs and product-flow times in the supply channel. Logistics/SC Is Important To Strategy Firms spend a great deal of time finding ways to differentiate their product offerings from those of their competitors. When management recognizes that logistics/SC affects a significant portion of a firm’s costs and that the result of decisions made about the supply chain processes yields different levels of customer service, it is in a position to use this effectively to penetrate new markets, to increase market share, and to increase profits.

When a firm incurs the cost of moving the product toward the customer or making an inventory available in a timely manner, for the customer “value” has been created that was not there previously. It is value as surely as that created through the production of a quality product or through a low price. It is generally recognized that business creates four types of value in products or services. These are: form, time, place, and possession. Logistics creates two out of these four values. Manufacturing creates form value as inputs are converted to outputs, that is raw materials are transformed into finished goods.

Logistics controls the time and place values in products, mainly through transportation, information flows, and inventories. Possession value is often considered the responsibility of marketing, engineering, and finance, where the value is created by helping customers acquire the product through such mechanisms as advertising (information), technical support, and terms of sale (pricing and credit availability). To the extent that SCM includes production, three out of the four values may be the responsibility of the logistics/supply chain manager.

Customers Increasingly Want Quick, Customized Response Fast food retailers, automatic teller machines, overnight package delivery, and electronic mail on the Internet have led us as consumers to expect that products and services can be made available in increasingly shorter times. In addition, improved information systems and flexible manufacturing processes have led the marketplace toward mass customization. Rather than consumers having to accept the “one size fits all” philosophy in their purchases, suppliers are increasingly offering products that meet individual customer needs.

Companies too have been applying the concept of quick response to their internal operations in order to meet the service requirements of their own marketing efforts. The quick response philosophy has been used to create a marketing advantage. Saks Fifth Avenue applied it, even though big profits are made through big margins and not on cost reductions that might be achieved from good logistics management. Supply chain costs may even rise, although the advantage is to more than cover these costs through increased profits. Logistics/SC in Non-manufacturing Areas

It is perhaps easiest to think of logistics/SC in terms of moving and storing a physical product in a manufacturing setting. This is too narrow a view and can lead to many missed business opportunities. The logistics/SC principles and concepts learned over the years can be applied to such areas as service industries, the military, and even environment management. Service Industry The service sector of industrialized countries is large and growing. In the United States, over 70 percent of all jobs are in what the federal government classifies as the service sector.

The size of this sector alone forces us to ask if logistics concepts are not equally applicable here as they are to the manufacturing sector. If they are, there is a tremendous untapped opportunity yet to be fulfilled. Many companies designated as service firms in fact produce a product. Examples include: McDonald’s Corporation (fast foods); Dow Jones & Co. , Inc. (newspaper publishing); and Sears, Roebuck and Co. (merchandise retailing). These companies carry out all the typical supply chain activities of any manufacturing firm.

However, for service companies such as Bank One (retail banking), Marriott Corporation (lodging) and Consolidated Edison (electric power), supply chain activities, 16 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website: Britain. International Headquarters: College House, Leoville, Jersey JE3 2DB, Britain Telefax: +44 (0)1534 485485 Email: info@cambridgetraining. com Website: www. cambridgecollege. co. uk especially those associated with physical distribution, are not as obvious.

Even though many service-oriented companies may be distributing an intangible, nonphysical product, they do engage in many physical distribution activities and decisions. A hospital may want to extend emergency medical care throughout the community and must make decisions as to the locations of the centers. United Parcel Service and Federal Express must locate terminals and route pickup and delivery trucks. The East Ohio Gas Company inventories natural gas in underground wells during the off-season in the region where demand will occur. Bank One must locate and have cash inventory on hand for its ATMs.

The Federal Reserve Bank must select the methods of transportation to move cancelled cheques among member banks. The Catholic Church must decide the number, location, and size of the churches needed to meet shifts in size and location of congregations, as well as to plan the inventory of its pastoral staff. Xerox’s repair service for copying equipment is also a good example of the logistics decisions encountered in a service operation. The techniques, concepts, and methods discussed throughout this Program should be as applicable to the service sector as they are to the manufacturing sector.

The key, according to Theodore Levitt, may be in transforming an intangible service into a tangible product. Problems will remain in carefully identifying the costs associated with the distribution of an intangible product. Perhaps because of this, few service firms or organizations have a physical distribution manager on their staff, although they frequently do have a materials manager to handle supply matters. However, managing logistics in service industries does represent a new direction for the future development of logistics practice. Military

Before businesses showed much interest in co-ordinating supply chain processes, the military was well organized to carry out logistics activities. More than a decade before business logistics’ developmental period, the military carried out what was called the most complex, best-planned logistics operation of that time-the invasion of Europe during World War II. Although the problems of the military, with its extremely high customer service requirements, were not identical with those of business, the similarities were great enough to provide a valuable experience base during the developmental years of logistics.

For example, the military alone maintained inventories valued at about one-third of those held by all U. s. manufacturers. In addition to the management experience that such large-scale operations provide, the military sponsored, and continues to sponsor, research in the logistics area through such organizations as the RAND Corporation and the Office of Naval Research. With this background, the field of business logistics began to grow. Even the term logistics seems to have had its origins in the military.

A recent example of military logistics on a large scale was the conflict between the United States and Iraq over Iraq’s invasion of the small country of Kuwait. This invasion has been described as the largest military logistics operation in history. The logistics support in that war is yet another illustration of what worldclass companies have always known: Good logistics can be a source of competitive advantage. Lt General William Pagonis, in charge of logistics support for Desert Storm, observed: “When the Middle East started heating up, it seemed like a good time to pull out some history books on desert warfare in this region ….

But there was nothing on logistics. Logistics is not a best seller. In a couple of his diaries, Rommel talked about logistics. He thought the Germans lost the battle not because they didn’t have great soldiers or equipment – in fact, the German tanks outfought ours almost throughout World War II – but because the British had better logistics. ” 17 LSCTMMOD1 Send for a FREE copy of our Prospectus book by airmail, telephone, fax or email, or via our website:

The first wave of 200,000 troops and their equipment was deployed in a month and a half, whereas troop deployment took nine months in the Vietnam conflict. In addition, the application of many good logistics concepts was evident. Take customer service, for example: “We believed that if we took care of our troops, the objectives would be accomplished no matter whatever else happened. The soldiers are our customers. It is no different than a determined, single focus on customers that many successful businesses have.

Now, you take care of your soldiers not only by providing them cold sodas, and burgers, and good food: you make sure they have the ammunition on the front line, so that when they go fight the war they know they have what they need. ” This meant that when 120 mm guns rather than 105 mm guns were desired on tanks, they were changed. When brown vehicles were preferred over the traditional camouflage green, they were repainted at the rate of 7,000 per month. Environment Population growth and resultant economic development have heightened our awareness of environmental issues.

Whether it is recycling, packaging materials, transporting hazardous materials or refurbishing products for resale, logisticians are involved in a major way. After all, the United States alone produces more than 160 million tons of waste each year, enough for a convoy of 10-ton garbage trucks reaching halfway to the moon. In many cases, planning for logistics in an environmental setting is no different from that in manufacturing or service sectors. However, in a few cases additional complications arise, such as governmental regulations that make the logistics for a product more costly by extending the distribution channel.

Business Logistics in the Firm It has been the tradition in many firms to organize around marketing and production functions. Typically, marketing means selling something and production means making something. Although few business people would agree that their organization is so simple, the fact remains that many businesses emphasize these functions while treating other activities, such as traffic, purchasing, accounting, and engineering, as support areas. Such an attitude is justified to a degree, because if a firm’s products cannot be produced and sold, little else matters.

However, such a pattern is dangerously simple for many firms to follow in that it fails to recognize the importance of the activities that must take place between points and times of production or purchase and the points and times of demand. These are the logistics activities, and they affect the efficiency and effectiveness of both marketing and production. Scholars and practitioners of both marketing and production have not neglected the importance of logistics. In fact, each area considers logistics within its scope of action.

For example, the following definition of marketing management includes physical distribution: “Marketing (management) is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges with target groups that satisfy individual and organizational objectives. ” Marketing’s concern is to place its products or services in convenient distribution channels to facilitate the exchange process. The concept of production/ operations management often includes logistics activities.

Now, viewing product flow activities as a process to be coordinated, product flow aspects within marketing, production, and logistics are collectively managed to achieve customer service objectives. The difference in operating objectives (maximize revenue versus minimize cost) for marketing and production/operations may lead to a fragmentation of interest in, and responsibility for, logistics activities, as well as a lack of co-ordination among logistics activities as a whole. This, in turn, may lead to lower customer service levels or higher total logistics costs than are necessary.

Business logistics represents a regrouping, either by formal organizational structure or conceptually in the minds of management, of the move-store activities that historically may have been partially under the control of marketing and production/ operations. If logistics activities are looked upon as a separate area of managerial action, the relationship of logistics activities to those of marketing and production/ operations would be as is shown in Figure 1-7. Marketing would be primarily responsible for market research, promotion, sales-force management, and the product mix, which create possession value in the product.

Production/ operations would be concerned with the creation of the product or service, which creates form value in the product. Key responsibilities would be quality control, production planning and scheduling, job design, capacity planning, maintenance, and work measurement and standards. Logistics would be concerned with those activities (previously defined) that give a product or service time and place value. This separation of the activities of the firm into three groupings rather than two is not always necessary or advisable to achieve the coordination of logistics activities that is sought.

Marketing and production/operations, when broadly conceived and co-ordinated, can do an effective job of managing logistics activities without creating an additional organizational entity. Even if a separate functional area is created for logistics within the firm so as to achieve effective control of the firm’s immediate logistics activities, logisticians will need to view their responsibility as one of coordinating the entire supply chain process rather than being just a local logistics activity administrator. To do otherwise may miss substantial opportunities for cost reduction and logistics customer service improvement.

The interface is created by the arbitrary separation of a firm’s activities into a limited number of functional areas. Managing the interface activities by one function alone can lead to sub-optimal performance for the firm by subordinating broader company goals to individual functional goals-a potential danger resulting from the departmental form of organizational structure so common in companies today. To achieve interfunctional coordination, some measurement system and incentives for cooperation among the functions involved need to be established.

This is equally true of the inter-organizational co-ordination required to manage product flows across company boundaries. It is important to note, however, that establishing a third functional group is not without its disadvantages. Two functional interfaces now exist where only one between marketing and production/ operations previously existed. Some of the most difficult administrative problems arise from the interfunctional conflicts that occur when one is attempting to manage interface activities.

Some of this potential conflict may be dissipated if a new organizational arrangement is created whereby production/ operations and logistics are merged into one group called supply chain. Just as managers are beginning to understand the benefits of interfunctional logistics management, inter-organizational management is being encouraged. Supply chain management proponents who view the area more broadly than some logisticians have been strongly promoting the need for collaboration among supply channel members that are outside the immediate control of a company’s logistician, that is, members who are legally separate companies.

Collaboration among the channel members that are linked through buyer-seller relationships is essential to achieving cost-service benefits unable to be realized by managers with strictly an internal view of their responsibilities. Supply chain managers consider themselves to have responsibility for the entire supply channel of the scope as illustrated in Figure 1-8. Managing in this broader environment is the new challenge for the contemporary logistician. Objectives of Business Logistics/SC

Within the broader objectives of the firm, the business logistician seeks to achieve supply channel process goals that will move the firm toward its overall objectives. Specifically, the desire is to develop a logistics activity mix that will result in the highest possible return on investment over time. There are two dimensions to this goal: (1) the impact of the logistics system design on the revenue contribution, and (2) the operating cost and capital requirements of the design. Ideally, the logistician should know how much additional revenue would be generated through incremental improvements.

Adolescent Development assignment help sydney: assignment help sydney

There are mutual influences between an individual and their social environment. There are also at-risk factors involved in the life of a developing adolescent that interconnects with a series of reciprocal systems. I can recall as a developing adolescent quickly maturing into adulthood, the many social, economic, external and internal influences that contributed to certain at-risk behaviors. These type of influences impacted me directly and indirectly. I was influenced by the several environments I was in, and I also contributed to influencing the environment around me.

Attempting to exert control over uncontrollable circumstances only lead to desperate situations and weighty consequences. However, learning to accept my present circumstances, and how to appropriately respond to the hardship and temptations in life developed positive life changes. Individual human development occurs within interconnected and embedded ecological systems (McWhirter et al, 2013). The ecological systems include the individual, the microsystem, the mesosystem, the exosystem, and macrosystem (McWhirter et al, 2013).

The individual consists of genetic and biological factors, and personality characteristics (McWhirter et al, 2013). The microsystem consists of the people that the individual comes into direct contact with and who the individual interacts with (McWhirter et al, 2013). The mesosystem is the embedded interconnections between different microsystems and the impact of the interactions that take place (McWhirter et al, 2013). The exosystem consists of the interconnections between one or more settings that indirectly involve the individual (McWhirter et al, 2013).

The macrosystem represents the social blueprint of cultural values, societal structure, gender-role socializations, race relations, belief systems, and national and international resources (McWhirter et al, 2013). The chronosystem is the interconnection and interaction of the individual within different environments, and is the transitions that occur during the course of the individual’s lifetime (McWhirter et al, 2013).

These interconnecting systems are referred to as the ecological model, and assumes that the individual is continually interacting with his or her environment that produces constant change due to mutual influences (McWhirter et al, 2013). Part A – The Ecological Model The core of who I really am involves the combinations of my genetic predispositions, evolutionary and biological components, personality characteristics, and the ongoing process of behavioral, cognitive, and affective experiences (McWhirter et al, 2013). Who I am has a lot to do with my experiences in life, my responses to life events, and the social and environmental influences and interactions involved.

The ecological model provides a greater understanding of how I influence my environment and my environment influences me. This is important because it is through the interactions of the ecological systems that help me better understand myself and others. The Individual. I entered the world with an umbilical cord wrapped around my neck, struggling to live due to insufficient oxygen intake. As a child I was very susceptible to illness. As an adult I discovered that I was living with an autoimmune disorder. I have very vivid fragmented memories as a child of several doctor office visits.

At the personal level, I was a very fearful, anxious, angry, socially withdrawn child who experienced an unstable, insecure, neglectful, abusive, and dysfunctional home environment. The structure of personality develops in childhood and continues to develop in adulthood (Caspi, Roberts & Shiner, 2005). I developed a combination of extraversion and introversion traits. These traits show themselves depending on how safe I determine the environment around me to be. As a child I experienced positive and negative emotionality.

I at times struggle with viewing the world as a safe place and occasionally viewed it as threatening. I experienced anxious distress with a tendency toward anxiety, sadness, insecurity, and guilt. As a teenager I experienced darker emotions such as anger, frustration, and irritation. I developed agreeable personality characteristics as a child. In adulthood I sometimes struggle with the fear of rejection, self-acceptance, people pleasing tendencies, self-awareness, and feeling comfortable in my surrounding environment and own skin.

I also developed a strong motivation to achieve academically, and have a strong sense of independence. As a child and through my teenage years I was not allowed to have an opinion or express individuality, which resulted in the inability or challenge to think on my own, questioning who I am through life stages, fearful of making decisions on my own and especially decisions I need to make on behalf of others, and codependency issues. The Microsystem. I grew up in a traditional family household for a time being that consisted of my mother, father, and sister.

Although, it was considered a traditional two parent household, my father was rarely home, and when he was home he was unavailable. My mother was emotionally unavailable and suffered from manic depression. My mother stayed at home and my father was either out working or pursuing one of his addictions. My family was homeless until I was the age of 5. We had lived and slept in my father’s suburban, randomly stayed with strangers, and at times lived in a recreational vehicle. I assumed responsibility and care of my younger sibling, my mother, myself, and household chores.

I entered the stages of maturity alone and without parental support. The lack of positive parenting during my adolescent years made me vulnerable to at-risk risk behaviors such as premarital sex, tobacco use, substance abuse, gang involvement and mental and social disorders (Clinton & Clark, 2010). At the age of ten I was removed from my parent’s custody and placed in foster care where my sibling and I were separated and placed in different homes. In the foster system I was only allowed to socialize at school, and attended church depending on whether or not my foster parents at the time deemed it necessary.

My sister and I went through several foster home placements which resulted in the loss of security, the loss of our personal possessions, and sense of belonging. Being bounced from home to home, it was difficult maintaining a close friendships with others. I developed an internal mechanism of being friendly with everyone, but not allowing myself to develop a close friendship with others. As I gained independence and freedom in my later teen years and early adulthood, I became more involved in church. The Mesosystem. I grew up in a rural community with a lack of parental involvement.

There were no real established mesosystem relationships. The environment was inconsistently positive and very negative at times. Since school was my outlet, I strived for academic excellence and successfully achieved it. School seemed to be the only sense of stability. The Exosystem. Outside agencies that developed policies and created public resources were an indirect benefit to me as an adolescent and young adult. During childhood, I was able to eat lunch at school, and enjoy extracurricular activities such as Campfire Girls, cheerleading, and Key Club.

I was given accessibility to the basic needs that my parents could not afford such as cloths, food, and shelter. As an adult, several community resources helped my daughter and escape and terminate a domestically violent relationship. The Macrosystem. During adolescence I was exposed to abuse, neglect, and violence first hand and via the television. My father grew up in the south and was very racist toward certain nationalities and races of people. The cultural context consisted of low socioeconomic status (SES), poverty, and experiencing our Native American ethnic background and being exposed to several conflicting belief systems.

I grew up on a culture where corporate punishment was an acceptable practice. The culture valued individuality, independence, and self-reliance. I grew up in poverty with a prevailing crime rate not as noticeable as it is today. Social norms included the overuse of antibiotics (McDonnell Norms Group, 2008), and the use of drugs and alcohol were socially acceptable. Chronosystem. A pattern of environmental events, transitions, and sociohistorical circumstances contributed to my development over my lifespan. Both of my parents lived disloyal and adulterous life styles.

Overtime, there unhealthy and dysfunctional patterns of relating to each other resulted in a separation. My father died when I was 17 years old. My parent’s marriage legally dissolved at the time of my father’s death. My mother remarried multiple times. My sister and I were exposed to their dysfunctional lifestyle, which tremendously impacted our lives. I personally, transitioned through many of life events by experiencing two divorces, being a single-mother of four children for quit sometime, remarrying and adjusting to a blended family, the loss of my oldest daughter, and facing the social political arena at work.

The soil of my family growing up consisted of poverty, low socioeconomic status (SES), judgmental and racist attitudes, abusive and neglectful home environment, and conflicting belief systems. The three primary roots are family, school, and peer groups (McWhirter et al, 2013). My parent’s inability to raise my sister and me in a loving, secure, stable, and nurturing environment, and expose us to family conflict, abuse, neglect, lack of parenting, being emotionally unavailable, and an unstructured home environment contributed to my dysfunction and the at-risk behaviors in my life.

The school system was unaware of our life circumstances and did not any support. My sister ended up dropping out and getting involved with drugs. I became sexually involved with my boyfriend at the age of 15 and became pregnant at the age of 16. My daughter gave me the drive to continue my education and succeed academically in order to provide her with a better life. I was withdrawn during my adolescence and teenage years. Although, I made intent to get along with everyone, I did not associate with everyone. The peer group I involved myself in strived for academic excellence and engaged in positive extracurricular activities.

The trunk of the at-risk tree representing my life consisted of low self-esteem, and depression. The branches of at-risk categories in my life were high-school dropout, substance abuse, risky sexual behaviors, and suicide. I was at risk for teen pregnancy and became pregnant at the age of sixteen. I succumbed to sexual activity with one partner in high school that resulted in teen pregnancy. I was very fortunate that at risk behaviors did not escalate. My tree was broken and bruised and produced damaged fruit. Instead of running to quick gratification I learned to run to God. I found my value and security in Christ.

My branches although bruised eventually healed and produced good, healthy fruit. It took a lot of effort, drive, motivation, will, and trusting God in the midst of temptation and hardship. I was fortunate to have a variety of Gardeners in my life from Christian counselors, law enforcement, human service workers, youth group leaders, Sunday school teachers, and church mentors who helped me redirect my lifestyle. I learned how to be academically successful, a loving, supportive, caring mother to my children, a hard worker of integrity, and to do the right thing when the wrong thing seems easier at the time being.

The Last Duel by Eric Jager common app essay help: common app essay help

This story is placed in France in 1386. This story speaks of how cruel this time was. It also states how serious crime accusations were taken. This duel is about an offence committed eleven earlier months. The duel is to be between two men who were once friends. The men are to duel each other because Lady Marguerite is not allowed to directly accuse LeGris herself of this crime, because she is women. In the time period the story is based in, women have very few rights. Lady Marguerite looked to her husband for help.

She asked him to accuse LeGris of raping her while he was away on business in Paris. Her husband becomes her champion to fight on her behalf. Lady, being a woman, is considered his property this makes the crime against him. Marguerite endured pregnancy leading up to the duel. Jager makes sure to show us how hard it was for Lady Marguerite to speak up about the attack. I think Eric Jager is a phenomenal writer. His writing is powerful and descriptive. His battle scenes describe how detrimental the duel is for the two noblemen.

This is also important for Lady Marguerite de Carrouges, who would be burned to death if her husband is to lose. This story is presented in two main parts, both enclosing chapters. This is written in an organized fashion. First, the prologue speaks of the conflict, the duel the two men are having. Then, Jager takes us back to tell us what has happened in the past leading up to the time of the duel. This story seems to present new information; it does not show that he is just re-writing what others have already written.

The book fulfills its purpose to explain how the justice system worked and how cruel people used to be. He has succeeded at thus; he displays information well and has created a great historical plot to show what the book is meant to do. This book is a good historical book and I do recommend it to those who enjoy history. Eric Jager is a good author, he specializes in medieval literature. I recommend reading his other books if you enjoyed this one. He has also written “The Book of the Heart”, and “The Tempter’s Voice”.

This are his older stories compared to “The Last Duel” witch is one of his newest. I was not a huge fan of this book. It is very well written, but I do not usually like historical books. I do give Jager credit because it is the best historical book I have ever read. It is well put together and full of information on the topic. I did not find the subject interesting so I did cloud my view of the story some-what. This story is good for its intentions, to write about true events in medieval history.

Tom Ford Bio a level english language essay help: a level english language essay help

A businessman. An artist. He is everything it takes to be a successful entrepreneur and designer. His ambition and persistence has led him to be one of the most influential designers in fashion. Thomas Carlyle Ford was born on August 27, 1961 in Austin Texas. His parents Tom Ford Sr. and Shirley Bunton both worked as real estate agents so Ford spent a lot of time with his grandparents on their ranch in Brownwood Texas. When he was eleven years old his family moved to Santa Fe, New Mexico.

Ford graduated from Santa Fe Preparatory School in 1979 at 17 years old. He wasted no time and continued his education at New York University as an art history major that same year. While attending NYU, Ford became a regular at Studio 54 nightclub causing his academics to suffer. A year later he dropped out and moved to Los Angeles to act in commercials. There was a point where he was in twelve national advertising campaigns at the same time (2). A few years later he continued his education in the Parsons School of Design in New York where he studied architecture.

Ford transferred to Parson’s Paris campus for a year and a half where he worked as an intern for Chloe’s press office. Chloe is a French fashion house founded in 1952 which coined the term ‘pret-a-porter’ which means Ready-To-Wear (2). This internship triggered his love for fashion and although he spent his last year of school studying fashion, he graduated from Parsons with a degree in architecture. According to Tom Ford, architecture was too serious. “I realized that fashion was the right balance between art and commerce, and that was it.” (1). After graduating from Parsons in 1985 Ford wanted to pursue a career in fashion. He drew up a portfolio and when interviewing for jobs he mentioned that he went to Parsons, a school know for art and design, however he left out that he graduated in architecture (3). He also said that his work at Chloe was a “low-level public relations position” rather than an internship (2). What Ford lacked in experience in the fashion industry he made up for with his drive and perseverance.

Adamant about landing a job with Cathy Hardwick, a well-known sportswear designer, Ford called Hardwick’s office every day for a month straight. Annoyed by his daily calls Cathy finally answered his call to see how soon he could take a meeting. About two minutes later Ford arrived in her office because he had been calling from the lobby. Impressed by his persistence Hardwick hired Ford as a design assistant. In 1988, Ford landed a job designing jeans for Perry Ellis in New York where he knew the company’s president (Robert Mcdonald) and designer (Marc Jacobs) socially.

After a brief two years Ford grew tired of working in American fashion. Ford commented “If I was ever going to become a good designer, I had to leave America. My own culture was inhibiting me. Too much style in America is tacky. Europeans, however, appreciate style. ” (2). Staying true to his word, Ford moved to Milan in 1990 as the chief ready-to-wear Designer of Gucci. Gucci at the time was struggling to keep up with market trends and “no one would dream of wearing Gucci” according to Dawn Mello, the creative director at the time (2).

Mello hired Ford because most other people weren’t interested in the job however Ford rapidly brought Gucci back to life. Within six months he was designing menswear and by 1992 Ford was promoted to design director heading the brand’s ready-to-wear fragrances, image and store design. By 1994 Ford became the creative director and was credited with “putting the glamour back into fashion” (2). Ford completely revamped Gucci’s image with updated retro looks that oozed sex appeal (2). He introduced the company into new ventures such as men’s and women’s sportswear, eveningwear and home furnishings.

Ford also led Gucci to acquire Yves Saint Laurent where he was also named the creative director. Ford was working eighteen hour days and designing sixteen collections per year (3). Ford resigned from the Gucci in 2004 after Pinault Printemps Redoute bought it. Over the course of a decade, Ford took an almost bankrupt company and increased their annual sales to $3 billion (1). By 1999 Gucci was valued at $4. 3 billion and when Ford left in 2004 it was valued at $10 billion (2). Fortunately for Tom Ford all his success at with Gucci was just the beginning.

Early in 2005 Ford announced the opening of his film production company Fade to Black. Four years later Ford debuted A Single Man which he co-wrote, directed and produced. Based on the novel A Single Man by Christopher Isherwood, Ford put a lot of personal emotion into making this movie and admitted that it was like having an on screen mid-life crisis (3). It was nominated for a Golden Lion award as well as two Independent Spirit Awards for best first feature and best first screenplay (2).

In April 2005 Ford also announced the creation of the Tom Ford brand, a partnership to produce and distribute optical frames and sunglasses and an alliance with Estee Lauder to create a beauty brand. In 2007 Ford opened his first store and debuted the Tom Ford menswear and accessory collection (1). Finally in 2010 Ford presented the much anticipated womenswear collection during an intimate old fashioned runway show. He chose iconic women of all ages and body sizes, such as Beyonce Knowles and Julianne Moore, because ultimately it is about individuality (3).

Initially Ford was not going to launch a womenswear collection because he said it was so grueling all those years however he eventually gave in and did what he does best (3). In 2011 Ford launched a complete cosmetics collection. There are currently 15 private blend and six signature fragrances in the Tom Ford beauty collection as well as 49 freestanding Tom Ford stores all over the world. As if this overachiever doesn’t have enough projects he has also kept busy by styling Justin Timberlake since 2011. Ford has styled Timberlake for the Oscars, the Grammys, the Brit Awards, the SAG awards and his wedding.

Focusing on a young rat pack fantasy look has worked for Timberlake and Ford has created a whole new persona through the way he has styled Timberlake. “When you’re someone in your early 50s and a major global pop star who’s barely 30 identifies with your style and wants you to make all his clothes, you think I’m still valid,” said Ford (4). Fords first inspirations came from his mother and grandmother. His mother was chic and classy while his grandmother had Texas flair with everything big and flashy. Although these are two different looks, Ford found a way to combine the two when he reinvented Gucci.

According to Ford “The images of beauty you get in your childhood stick with you for life” (1). Ford is also inspired by his female friends with great style which usually includes women with jobs, kids and lives. He is also inspired by life itself and is appreciative of the architecture and construction of things. According to Ford, when he designs it is intuitive. Tom Ford is openly gay, and he and his partner, fashion journalist Richard Buckley, have been in a long term monogamous relationship since 1986. They own two smooth fox terriers, Angus and India.

In September 2012 they announced the birth of their son, Alexander John Buckley Ford. Tom Ford has been one of the most influential designers of the world for the last 20 years. This man is extremely accomplished and admits that 90 percent of his success comes from his drive (3). Not only was he able to revive and reinvent a company that was nearly extinct but he turned Gucci into one of the largest and most profitable luxury brands in the world. He has won numerous fashion awards for his work not only with Gucci but with the Tom Ford brand as well.

He has won five Council of Fashion Designers of America awards, four VH1/Vogue Fashion Awards and was named 2001’s GQ designer of the year. This man is unstoppable and his story is truly inspiring. Tom Ford is proof that with persistence, hard work and dedication you can accomplish your biggest goals. Bibliography 1. http://www. biography. com/people/tom-ford-5936 2. http://en. wikipedia. org/wiki/Tom_Ford 3. “Tom Ford. ” Visionaries: Inside the Creative Mind. Oprah Winfrey Network. . 23 Oct. 2011. Television. 4. Trebay, Guy. “He’s All Dressed Up. ” New York Times 20 March 2013: E1. Print.

The hand that rocks the boardroom cannot rock the cradle ccusa autobiographical essay help: ccusa autobiographical essay help

The hand that rocks the cradle can rock the boardroom After being raised by a mother who? s time has been mostly spent working and trying to run a business, it is definite for me that a working mother can not expect to be good mother. Comparing my working mother? s job as a mother to my friend? s mothers who spend all of their time and energy focused on raising their child, makes it crystal clear that the characteristics needed to be a good mother, at least from my point of view, are not completed by my mother. It is just out of the question, either you do one thing properly or the other.

Mothers can’t expect to have to completely different jobs that require their complete attention and excel at both. Either they do one thing or the other. In order to be a salient mother, attention or just the simple act of being present throughout their children? s day is very necessary. For most hard-working mothers, babysitters, or in some cases day care, are their sweet escape from having to deal with their children; what they don’t know is that the more they depend on the babysitters to meet their children? s need for attention, the more distant they grow from their children.

Since having a job or running a business draws most of a mother? s attention, it is impossible for her to think that she is doing a good job as a mother. All of this attention is being given by the babysitter, therefore making her play the role of a mother in the child? s life and creating a vast distance between the child and the mother. It is most important for a mother to be present in her son or daughter? s life physically as crucial as it is for her to be there mentally. It is frustrating for any child to lack the presence od a mother in their life.

The nanny or the babysitter fills in this gap, but it still doesn’t suffice for the huge abyss. Simple things like taking their kids to soccer, or assisting their school reunions are not most likely to be done by a busy woman. These things are mildly important because they build a sufficient amount of confidence between the mother and child and make their bond stronger. As motherhood is affected by working, working is also affected by motherhood. Mothers claim to say that they can multitask, but is this true? For most mothers, their kids mean everything to them which means that they think sufficiently about them.

This is a clear impediment for efficient work and is proved to be true. How can a mother expect to be good at her job when she is thinking about her kids the entire time? Mothers have the trait of being very precarious, and leaving their precious kids to the care of someone else who will probably not take as good care of them would only amplify that. The fact that a mother is a mother doesn’t mean that she is her child slave o that she has to devote her entire life to him or her, it is more about the small and unnecessary details that a devoted mother shows that not only make her a mother, but a true friend.

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