Practice the “one-a-day principle” and make the day of someone you come in contact with this week!Do what Fred would do – live like Fred this week and share what it was like to “treat customers as your friends”!Question #1: After reading The Fred Factor and listening to Sanborn’s audio interview, share your own “A Fred sighting”. Share with us about a person who presents Fred-like qualities. Tell us what those qualities are and what impact he/she made on those around them.Question #2: What did you do this week (after reading The Fred Factor) to let someone know that he/she is valued? Please share with us what you did and what impact you feel your actions had.Question #3: Respond to the question asked at the end of the narrated PowerPoint.PowerpPoint Link:https://pwmediasite.passhe.edu/Mediasite/Play/274e0d50701642538ea3b18ea89c46b41d
