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Relationship Building

Practice the “one-a-day principle” and make the day of someone you come in contact with this week!Do what Fred would do – live like Fred this week and share what it was like to “treat customers as your friends”!Question #1: After reading The Fred Factor and listening to Sanborn’s audio interview, share your own “A Fred sighting”. Share with us about a person who presents Fred-like qualities.  Tell us what those qualities are and what impact he/she made on those around them.Question #2: What did you do this week (after reading The Fred Factor) to let someone know that he/she is valued?  Please share with us what you did and what impact you feel your actions had.Question #3: Respond to the question asked at the end of the narrated PowerPoint.PowerpPoint Link:

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