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Why it is important to observe an individual’s reactions when communicating with them essay help site:edu

When I communicate with children or adults it is important that I take into account what each individual is feeling and what they want to say. I can do this by carefully observing a variety of reactions. Some adults and children are confident to express themselves verbally, but for some I may only be able to gauge their response by observing their facial expressions, their body language or what they do not say. It is therefore important that I develop the skills to ‘read’ children and adults by understanding their nonverbal as well as their verbal reactions. Observing reactions: some points to bear in mind:

I will discover that individual reactions may relate to personality, culture or religion Sometimes I will have to adapt the way I communicate because of the way a child or adult reacts to me. It is important that I observe a range of different reactions so that I know how to respond to a child or adult. I need to understand that children or adults express what they may not be able to put in words in a variety of ways. This may be as simple as lowering their eyelids with embarrassment orbiting a lip through nervousness. I also need to be aware that expressions can be different meanings for different cultures.

Nonverbal reactions: >facial expressions: The saying: “Have you heard someone say that they know what someone is feeling because of the look on his or her face? ” This is often true, as facial expressions can be a way of finding out how someone feels. Facial expressions can also accompany talk: for example, a child or adult might knit their eyebrows if they are puzzled about something and tight lips may mean that someone is angry about something. This will obviously vary from person to person and from culture to culture. Eye contact refers to a person’s behaviour while looking- whether they look in my eyes or not.

People may have intense eye contact because they are trying to understand me. However, some cultures or people may avoid eye contact when they do not understand or agree with me, want to avoid showing their feelings or fear negative feedback. Body language >Body language can often indicate people’s attitudes and emotions: If the person I am communicating with has arms crossed tightly over their chest, this may indicate anger or tension. If they lean forward with separated arms and legs, this can communicate warmth and friendliness. Indifference to my communication maybe expressed through shoulder shrugs, raised arms, and outstretched hands.

Clenched fists and hunching may convey anger. Slouched shoulders may convey a lack of confidence. A posture with the shoulders back in a relaxed position makes it more likely that others will view me as self-confident. Gestures: Sometimes people we know will make certain movements with their hands they are perhaps embarrassed or unhappy. It is important that I will learn to observe and understand as much as I can about the gestures of the adults and children that I am communicating with: People often use gestures such as head and hand movements to reveal or conceal feelings.

They can use them to add emphasis, to illustrate points, and to manage turn taking. A nod may encourage others to continue talking by nodding from time to time, whereas some gestures such as scratching my head or face indicate impatience or indifference. Touch: Touch is an important part of non-verbal communication but I have to be sensitive as to how people use accompanying gestures. For example, to get your attention an adult may touch your arm while saying ‘excuse me’.

If I observe carefully, I will see that a touch I think is firm may be actually kind, such as a hand on a shoulder or a handshake. It is also important to know that for some cultures touch is not appropriate. Voice tone: Voice tone is important part of understanding how a child or adult is communicating with me. Reactions can vary and a quiet voice that indicates nervousness in one adult may just be a natural tone of voice for another. I need to make sure that I observe each individuals tone of voice as well as their physical reactions, so that I can interrupt them clearly.

Locards principle buy essay help: buy essay help

Locard’s principle, the basic principle of forensic science, was formulated by Dr. Edmond Locard. Dr. Edmond Locard believes and states “Every contact leaves a trace”, meaning whatever is touched, left behind or approached will serve as factual evidence against a person and only can that evidence be failed is by the lack of human effort by failing to study and understand it.

The Locard’s exchange principle believes no matter what a criminal does or where a criminal goes, simply by coming in contact with anything, a criminal is capable of leaving many different sorts of criminal evidence for investigators to gather and collect. Having said this, different sorts of evidence can include, fingerprints, footprints, DNA, hair, bodily fluids, skin cells, blood, clothing, fibers, etc.

Though many different types of evidence can be investigated and found at a crime scene, it is extremely common that when a criminal leaves the location in where a crime has been committed, that criminal will most likely take away something such as evidence from the scene with them. Trace evidence is clear and factual physical evidence, which most importantly, cannot lie, be forgotten and be cannot be wrong. As Paul L. Kirk expressed and explains Locard’s exchange principle, Paul L. Kirk states “Trace evidence (physical materials) is a silent witness that speaks when humans cannot”.

An example of Locard’s exchange principle can be viewed as the following, a person enters another person’s home and strangles that person to death. The person who strangled and committed this crime has now most likely left footprints and other evidence at the scene of the crime. When police, detectives, investigators, etc… have located and found that suspect involved this this crime, you find the victims skin cells under the suspects fingernails, the case has now been solved because that criminal has taken away evidence from the scene with them.

The importance of this principle from the perspective of a criminal investigator at different scenes of crimes is because when criminal activity or a crime has been committed, the importance and main goal of a criminal investigator is to document and collect evidence from and at the crime scene and also anyone or anything that has interfered or come in contact with the crime scene.

It is important that a criminal investigator recognizes every possible aspect done or leading up to the event because it is mandatory that criminal investigators have the skill and ability to solve and put together all collections of evidence in order to create and conclude an image of what could have possibly happened. It is extremely important that procedures are done correctly and professionally because evidence collected serves to prove or disprove something, meaning, evidence can determine ones innocents or guilt. Without evidence, there is no proof.

Punk Rock get essay help: get essay help

American exceptionalism is a pivotal concept within the American culture. Stemming from a revolution, this theory shaped a new way of thinking within the United States that seemed far different from many other cultures. Seymour Martin Lipset used this concept to explain, “why the United States is the only industrialized country which does not have a significant socialist movement or Labor party. ” This essentially explains why America is extraordinary.

Punk personifies American exceptionalism with its distinct lifestyle to be different from the norm, and is surrounded by independent self-governing thinkers. The United States didn’t become what it is today because of law abiding and passive citizens. This is also a main reason why Punk Rock became so popular in America, and has stayed relevant to teens and young adults all over the world. People began to thrive on understanding the history of this nation, and take pride in the originality of our constitution, and way of life.

Punk Rock adds another chapter in the long list of independent concepts and ideas within the American Culture. “America marches to a different drummer. Its uniqueness is explained by any or all of a variety of reasons: history, size, geography, political institutions, and culture. ” This type of “American” thinking continues to inspire all kinds of musicians, but more so with the Punk Rock genre than any other. It was defines the core competencies of the bands, as well as that of their followers.

This defining concept of individualism is also why Punk Rock has stayed relevant for all of these years. This country was built off this impression, as well as Punk Rock. It is hard to break down the barrier of individualism, because everyone is so unique, and Punk Rock simply unites and celebrates all different types of unique thinking. Through lyrics from bands such as the Romones, Blink 182, and The Clash, a colossal following came to Punk Rock.

The lyrics almost became anthems to band groupies lives. In “The Shape of Things to Come” by the Romones, they sing “There’s a new sun Risin’ up angry in the sky? And there’s a new voice Sayin’ we’re not afraid to die. ” One could argue that that way of thinking was backbone for what soldiers in the American Revolution stood for, and how the United States became to be what it is today. Of course American exceptionalism has its negative aspects to it that can be looked down upon.

The United States has at times been exceptionally bad, racist, and violent. This cannot be ignored in the conversation of American exceptionalism. Although some of this demonstrates unfair and harsh governing, it shows that the American spirit still have that Punk Rock “drive” in them that fuels and strengthens them. This is also another reason why Punk Rock has, and will always continue to stay relevant in todays American Culture

Profit and Corporate Hurdle Rate college essay help: college essay help

Currently, Teletech Corp. is using a single corporate hurdle rate to evaluate its investment decisions in its products and systems segment as well as its telecommunications segment. Using only one hurdle rate doesn’t take into account the risk that the company faces within each segment. Investors demand higher returns for riskier investments. Victor Yossarian is concerned about the low returns for the high risk in the products and systems segment, this is why he wants to abandon this segment.

Using two hurdle rates adjusts for the risk in each industry allows the company to adequately value each segment. Our analysis will show that by using two hurdle rates it will lower the cost of equity and WACC for the less risky telecommunications segment, while raising the cost of equity and WACC for the more risky products and systems segment. Lastly, our calculation of the economic profitability for each industry using the segmented hurdle rates will show that Teletech may be overvaluing its products and systems segment while undervaluing its telecommunications segment.

This implies that Teletech should reallocate its capital in order to increase economic profitability . Introduction We will conduct an industry comparison analysis to show how the the company’s cost of borrowing and beta compares to its competitors. Next, we will explain why it is more beneficial for the company to use segmented hurdles rates rather than the corporate hurdle rate currently being used. We will then calculate a new hurdle rate and the economic profit for each division. Then, we will explain how capital restructuring can increase our profits for each segment.

Lastly, we will address the concerns with the company’s recent performance and the future direction of the company. Industry Comparable Analysis Prior to any action, we will examine Teletech Corp’s market debt to capital and market debt to equity in comparison with a few selected competitors. In Exhibit One, all three comparable companies have a beta lower than 1. 05, which allows them to raise capital at a lower the cost of equity. However, when you compare market debt to equity, it is lower than the industry average showing that more equity can be issued.

They also have a market debt to capital of 22%, which is below the industry average as well. The mean for this section is 28. 10%, which gives us an idea of where the ratio should be in comparison with Teletechs’ top competitors. Based off industry average, Teletech can increase their margins by becoming more levered. Now we will compare the products and systems segment using the same base of measurement with more focus towards the beta. Displayed on Exhibit One, the mean of the three companies is 1. 30, which is a substantially higher beta than Teletech corporate beta of 1.

It is likely that the company can choose to raise capital from the wrong source; which shows’ when you compare its’ corporate debt to equity of 29% to an industry average of 9. 2%. This leads to the assumption that the capital structure that management has in place is inadequate in terms of risk and reward. Due to several outliers in this segment, we believe the industry average should be a little higher. Our assumption is that the the market debt to equity for the new segmented P&S should be somewhere in between.

This is discussed in the capital restructuring section of this analysis, where we assume a 15% weight of debt to calculate the new WACC. Telecommunication Services In order to calculate the new hurdle rate for the telecommunications segment we first had to calculate the cost of equity using the capital asset pricing model. We used the corporate risk free rate and market risk premium and the average beta for the telecommunications segment to make this calculation. As demonstrated in Exhibit Two, the cost of equity is lower than the corporate rate.

Next, we calculated the WACC using the new cost of equity and the average market value of debt in the telecommunications segment. Exhibit Two shows that the WACC is lowered when using the market value of debt and new cost of equity. This means that shareholders will require a lower return on their investments and will cost the company less while raising equity, and issuing debt at a lower rate than the 9. 3% corporate rate currently being used. The segmented hurdle rates allow for lower cost of debt than the corporate hurdle rate.

Lastly, we calculated the economic profitability using both the corporate hurdle rate and the segmented hurdle rate. Using the corporate hurdle rate, we calculated an economic profit that was negative, which can be shown in Exhibit Three. However, when we use the segmented hurdle rate the economic profitability is positive, which is shown in Exhibit Three. This shows that we are undervaluing the telecommunications segment when we use the corporate hurdle rate. Products and System Segment Our next objective was to determine what was the weighted average cost of capital for the products and systems segment.

First, we needed to calculate the cost of equity for this segment. The risk free rate and risk premium were given to us and we calculated the beta by taking industry averages in the telecommunication equipment industry and the computer and network equipment industry. In Exhibit Four, the calculation can be shown and the result is a cost of equity for this segment of 12. 1%. The next step was to determine the overall weighted average cost of capital for this segment. We were given the after-tax cost of debt, but we had to determine a suitable weight of debt for this segment.

The weight of debt was determined by calculating the average market value of debt to capital in the telecommunications equipment industry and computer and network equipment industry. We determined a suitable weight of debt of 9. 2% and a weight of equity of 90. 8% based off the average market value of debt to capital for the telecommunication equipment firms and computer and network equipment firms. This segment is riskier than the telecommunication services segment, so less debt is issued in this segment.

In Exhibit Four, the calculation for the WACC is shown resulting in 11. 4% cost of capital for this segment. We decided to determine what the economic profitability of this segment was using the new segmented WACC. First, we had to calculate the capital employed in order to correctly figure out the profitability. We were given the return on capital for the segment of 11% and the net operating profit after taxes of $480 million. We calculated the capital employed and by using the newly determined capital employed, we plugged the new hurdle of 11. 4% and the given return on capital into the economic profitability formula. Exhibit Five shows the calculations for both the capital employed and the new economic profitability using the new segmented hurdle rate resulting in an economic profitability of $-17. 41 million. We wanted to do a comparison analysis using the corporate hurdle rate and the segmented hurdle rates for each segment. We used the same capital employed that we calculated above and just plugged in the corporate hurdle rate instead of the segmented hurdle rate.

Exhibit Five shows the calculation using the corporate hurdle rate resulting in economic profitability of $78. 19 million. Capital Restructuring After calculating economic profitability for both the telecommunications services segment and products and systems segment using both the newly calculated segmented hurdle rates and also using the corporate hurdle rate, we decided to do a comparison. Exhibit Six shows the economic profitability for each segment. However, the products and systems segment is still underperforming and has negative economic profitability.

The segmented hurdle rate shows that the capital structure of the firm does not properly allocate the optimal capital that could result in much larger economic profits than using a single corporate hurdle rate. The telecommunications services segment has strong performance and low risk, so we determined that we could issue more debt in this segment and decided a weight of debt of 40% was suitable based on performance and comparable firms. Exhibit Seven shows the new WACC with a 40% weight of debt and 60% weight of equity resulting in a lower WACC then using the 27. 1% industry average debt weight.

The products and systems segment is struggling to make economic profit, but we believe that even with the riskier characteristics of this segment that slightly raising the weight of debt above the industry average was a suitable option. The average weight of debt for the industry was 9. 2%, but this resulted in negative economic profit. So, we decided to push the weight of debt to 15% in order to just make this segment profitable without creating major debt risk. We decided to issue more debt because Teletech is a more diversified company that allows the risk to be separate out between the two segments instead of just one industry.

Exhibit Seven shows the calculation for the products and systems segment using the newly determined weight of debt of 15% and weight of equity of 85% resulting in a factorial decrease in the WACC to 10. 96%. Exhibit Eight shows the new comparison analysis using the new WACC from the capital restructuring and shows that both segments are profitable. Conclusion After determining separate WACCs, we calculated economic profit for each segment discovering that products and systems was underperforming.

Using comparable firms, it was evident that there was an opportunity to issue further debt. With the new debt weight, products and systems segment became profitable without significantly impacting this segment’s debt risk. The new debt structure and positive economic profitability would provide increased value for shareholders including Victor Yossarian. We believe that products and systems segment improves the horizontal diversification of Teletech and allows the debt risk to be more separate out with more segments.

Victim or Villain devry tutorcom essay help: devry tutorcom essay help

Throughout the play, Shylock is portrayed as many things, both victim and villain, therefore making him an extremely ambiguous character. On one hand, he is a very villainous character as shown when he declares that he wishes his daughter was ‘…dead at my food, and the jewels in her ear. ’ This quote clearly shows his desire for wealth rather than love or family. On the other hand, Shylock is shown to be a victim when he claims that ‘Suff’rance is the badge of my tribe’ overtly showing that he accepts his place at the bottom of the social hierarchy.

Because of this, despite all of the angles from which he could be viewed as a villain, I strongly believe that he is a victim. He is further illustrated as a villain when he is cursing Antonio behind his back with his speech beginning ‘I hate him for he is a Christian’ when he is claiming that Antonio, because he lends out money freely or ’gratis’, is bringing down the rate that he can charge interest at, thus reducing the profits that he can make.

He also believes that, whether right or wrong, Antonio lends out money this way not as in a sense of loyalty or friendship but rather in a way to improve his public image by showing off his wealth but also that he is a very modest and unassuming man. Furthermore, in this internal monologue Shylock also indicates that he is also a firm believer in prejudges, not so different from those of the Christians when he proclaims to the audience that ‘I hate him for he is a Christian’ which explicitly implies that he would act just as the Christians do I he was in their position.

Obviously, the main passage of play where Shylock is portrayed as a villain is when the bond is first agreed, especially the point when he first suggests that, ‘for a merry sport’, he will forfeit a ‘pound of his fair flesh’ if he does not pay back the three thousand ducats at ‘such a time and such a place’. Despite the fact that this may be seen as sarcasm, or perhaps a ‘spur of the moment’ proclamation, the fact that Shylock later goes and seals this forfeit in a contract.

Of course, this one moment of villainy will come back to haunt Shylock throughout the play, eventually resulting in his forced change in faith, converting from Judaism to Christian. Another interesting moment of Shylock’s clear villainy caused by the creation of this bond is uncovered during the trial scene when Shylock is offered the original sum many times increased but would rather have his worthless pound of flesh, showing yet again how villainous he is.

During the scene from which the above quote is taken, Shylock is further portrayed as a villain when he takes a moment to patronise Antonio by abusing his momentary power by say ‘Hath a dog money? Is it possible a cur can lend 3,000 ducats? ’ Despite the fact that one may say that he is justified as Antonio and Bassanio have in fact called him those exact words; by coming to him to borrow money they are coming to him in a business related manner which should mean that all past experiences are momentarily put behind them so that they can discuss business without prejudice seeping into negotiations.

Whilst one might argue that Shylock would rarely if ever be in apposition of absolute power, abusing that power would make him even more hated within the Christian community. Furthermore, Shylock has the ability to make money from this loan and insulting potential business clients is hardly a good way to start a transaction involving large sums of money. Shylock is also shown to be a villain for the majority of the court case, especially when he says ‘My deeds upon my head!

I crave the law, the penalty and forfeit of my bond’ which shows just how cold hearted he is and how obsessed he is with the acquisition of his pound of flesh, almost like a child at Christmas, pestering his or her parents for their presents. As I have outlined before, this yet again shows how much he would rather have a worthless pound of human flesh instead of 6,000 ducats, a small fortune at the time.

As a final point for the ‘villain’ argument, I am using Jessica’s line of ‘Our house is hell’ which she says to Lancelot just before eloping with Lorenzo. This line just shows how horrible it is to live under the watchful, controlling even abusive eye of Shylock, even for his daughter. Although we are not told this, it can be expected that he was equally controlling through Jessica’s earlier life, resulting in her not having many friends or social interactions with people her own age which would cause her to be difficult and demanding.

Because of this there is an implication that Shylock would have been much harsher than a normal parent would. However, in reference to my second paragraph, one could say that it is perfectly reasonable that he may hate Christians, as the Christians hate him and it is a common moral that you should treat others as one should expect to be treated, thus justifying his hatred. Later in the play, Shylock also makes his ‘To bait fish withal’ speech which reflects his need to be able to treat others as he is treated.

In addition to this, in his ‘I hate him for he is a Christian’ he goes on to say that Antonio, by lending out money ‘gratis’, brings down his interest rate which is very true, and does destroy Shylock’s ability to make large sums of money at a time. So therefore, in reality, this monologue does not show him as a villain but more as a victim as he simply believes in his own human rights to treat others as he would like to be treated.

Furthermore, when Shylock decides on the forfeit of the pound of flesh he isn’t being as unethical as one might immediately think as his lifelong abuse at the hands on Antonio and other Christians in make his life almost not worth living and therefore one could view it as a simple eye for an eye punishment to end Antonio’s profitable and enjoyable life.

Moreover, many Jews would likely have been murdered in 16th century Venice at the hands of Christians simply because of their faith with little or no justice given so yet again this action could be seen as less of a cruel man with murderous intent but more as an action that attempts to right the many wrongs dealt to his people during that era throughout Europe. On the grounds of this it is much easier to see this action as one of a victim rather than that of a villain.

To advance my argument I must now review Shylock’s abuse of power, as mentioned in the fourth paragraph. To me, this is perfectly justified as, to be frank, a dog doesn’t have money and a cur can’t lend 3,000 ducats and as Antonio and Bassanio have treated him as both of these, it is perfectly reasonable that he should find it frustrating that he is only approachable in a human way when the Christians have something to gain from the interaction ahead of them.

I also think that Shylock’s power abuse, whilst some may consider it self-righteous or sanctimonious; I believe that it was actually the right thing to do in the circumstance as Antonio and Bassanio have humiliated him all his adult life and it might not be such a bad thing if they had a ‘taste of their own medicine’ or so to speak. Additionally, with Shylock’s outburst that he would rather have his daughter ‘dead at my foot, and the jewels in her ear’ than just to return alive.

Whilst one could say that this is a very cold hearted thing to say about your own daughter, she has left him with all of his money, all of his precious possessions like rings and suchlike and made him the laughing stock of Venice. As if to add insult to injury, the man that she has eloped with is a Christian, the very people that Shylock despises the most. This Christian in particular is also friends with the very two men, Bassanio and Antonio who are making his life a misery at this very moment and throughout Shylock’s adult life.

I also think that Shylock could have said something like this with such fury as a spur of the moment thing, and doesn’t actually mean it. However, even if Shylock did mean this, I don’t think that it would be as much of a horrific act as it could be interpreted as because his daughter, the only person in the world that he truly loves has left him, almost like a castaway escaping from a desert island and leaving a life-long companion behind.

In addition to this, his daughter’s elopement also caused hi great embarrassment within both Jewish and Christian societies And finally, in response to my fifth paragraph, I see her statement that her house is hell as completely unreasonable as Shylock has spent his entire life balancing his life between being abused on the streets and being abused and hated at home by his daughter despite the fact that all of his actions made towards here will have been, however controlling they may have been, to protect here from the abuse that he receives.

So, in conclusion, I believe that Shylock is more of a victim than a villain. In my opinion, Shylock was fully justified in making all of the decisions that may at first seem like villainous if one simply delves a bit deeper into Shylock’s past and all of the abuse and hardships that he has received. This is further illustrated by Al Pacino’s portrayal of Shylock at the end of the court case when his one bit of ‘good fortune’ is stripped away from him and he is forced to give up everything, both in terms of possessions and the way he lives his life. 1,710 words total.

Kingfisher Beer Company Case Analysis essay help online free: essay help online free

Kingfisher Beer Company (KBC) has enjoyed being in top position in premium beer segment for the past fifty years and is now facing a potentially identity–changing challenge: the traditional premium beer market has been declining due to changes in consumer preferences at a compound annual rate of 4% and KBC for the first time is experiencing a decline in revenue, whilst a change in leadership infuses new energy to bring a change in their product line.

Jake Hope, son of the retired president and owner of KBC faces the challenge of whether to introduce a ‘light’ beer in a growing beer segment, as maintaining status-quo would no more be an option to sustain their existing position in marketplace in the next few years (see Exhibit 2). I recommend that Jake would go for the light beer product venture. The recommendation is based on a complex assessment of the company’s financial viability and of more qualitative reflections.

Even if for the year 2007 (the case is restrictive for only a 2-year horizon quantitative analysis) projected Operating Margin does not reach levels KBC had enjoyed in prior years, it is positive and growing substantially. Growth from $599,734 to $2,205,235 ($1,605,601 in absolute growth) from 2006 to 2007 with introduction of Light Beer versus of decline from $4,015,024 to $3,414,586 ($600,438 in absolute decline).

If KBC will manage to reduce its lost sales of famous Lager (due to market conditions in the premium beer market) from 20% to slightly lower levels then the company could break-even in 2 years (Exhibit 1). From the case’s limited data it is still certain that introducing Light Beer and managing relatively moderate levels of cannibalization (20% or below – Exhibit 3) of the Lager sales opens opportunities to increase the firm’s financials. Moreover, it is essential to capitalize on growing light beer market (4% annually) which also will help fuel possible future expansion or to retain sustainability.

According to market research, targeted segment where light beer drinking segment holds “anti-big-business” values, is already aware of the KBC brand so the firm can leverage on being independent family owned small regional company. In addition, the introduction of a new product will eliminate the risk of being on a single product brand and reduce risk of being in an unfavorable position with regards to distributors who favor more product offerings. On the other hand the introduction of the light beer will affect the brand image, alienate core customers, and squeeze margins.

In addition, it is most likely the Company will not be able to sustain advertising and distribution cost against bigger competitors (high entry barrier, competitors strong presence in light beer market). This will lead also to additional unwanted cannibalization of Lager sales and more uneven relationships with distributors and retailers. My recommendation rests on several assumptions (exhibit). The key assumption is that the KBC will attain the 0. 25 market share to break even in 2007. Another assumption is that the light beer market will sustain its growth and consumer preferences will hold in the nearest future.

Hotel and Hospitality Industry college essay help free: college essay help free

Hospitality management, in hotel and restaurant management, is a very interesting and challenging program, which has become a popular career choice for most of the young generation in this century. This is a diploma program, which provides students the opportunity to become an excellent manager in the hospitality industry. The program is divided into four semesters. The first two semesters focus on basic managerial skills and the hospitality industry. In these semesters, students will learn about mixology – the art or skill of preparing mixed drinks (Graham).

They will also learn food and beverage service theory which is about theoretical components that relate to food and beverage department of hospitality business (“Fanshane college,”). Effective leadership and management courses will train students how to behave and act as a leader in the hospitality environment. Hospitality and tourism careers will introduce students to their careers, show them how hospitality and tourism affects us, and students will also recognize numerous career opportunities available to them.

In the third semester, students will select two of five electives to focus on specific area of their careers: Entrepreneurship, wine appreciation and food pairing, risk management and hospitality law, fundamentals of beer. For the last semester, students will have a chance to practice what they learned in a 14 weeks internship in a real hospitality environment. Hospitality industry is believed to have a bright future. Graduated students will have all the qualifications to seek a job in different areas, such as front office, housekeeping, food and beverage operation, human resources, marketing and sales, hotel and restaurant management.

As the hospitality business environment becomes more and more complex (J. West and Tonarelli-Frey,2008), it will provide many opportunities for students. Due to traveling demand, the number of hotels and resorts has increased in the last few years, which make the hospitality industry full of opportunities (Prasain). The average monthly income for a hotel and restaurant manager in Canada is about 5500 CAD, and for other jobs in hospitality industry like bartender, cook, receptionist, chef, and supervisor of food service is around 1000 CAD to 4000CAD ( “salary explorer”,2012).

Although the hospitality industry has many opportunities, graduated students from the program still need other skills, such as communication, foreign language ability, leadership, strong analytical ability, creativity and a strong work ethic. As foreign language ability is the key element in the hospitality industry, the more languages students can speak, the more advantages they have. For hotel and restaurant manager, students are required to know at least three languages.

Hospitality environment is also one of the most complicated work’s environments as it involves many cultures, many ethnic groups from many countries. Furthermore, it needs very high security control. Hotel managers/staffs need to be extremely careful not only in communication with their guests, but also in making any type of decision, because their hotels may end up as breeding grounds for illegal activities such as narcotics or prostitution. To sum up, the hospitality industry is a developing industry, which offers many opportunities for students. It is also a well-paid job.

In order to be successful in this complex environment, students are required to be determined, independent, self-monitoring and most important of all, have passion for their job. The reason I choose to study and work in this environment is because I’m a hard worker, I always want to keep myself busy, and I love to communicate and meet new people. I know that the hospitality environment is very complex, and the risk that employees may have to face, but I believe in my ability to resolve any problem. Every industry has its own good side and bad side, the most important reason that keeps us not to give up is the passion for our career.

Bureaucratic Control System english essay help online: english essay help online

In this assignment I will be discussing the discrepancy from the Sandwich Blitz scenario that I watched. I will also be discussing how the issue could have been avoided, how the Bureaucratic Control System could be applied, and the steps with the system. There was an issue with the supervisor allowing an employee to report time that wasn’t worked in that specific pay period. By having a control system in place will mitigate many discrepancies that could possibly occur because there would be protocol and disciplinary actions.

The bureaucratic Control system is designed to measure progress toward set performance goals and to apply corrective measures. This is essential in running any business. How can you run a business without structure? With this system there are rules and standards that needs to be followed. This is where the four steps of the control system come into play. Setting performance standards is the first step in the control system. These standards clarify what is to be expected from staff.

In the case of Sandwich Blitz, Dalman and Lei had no standards put in place so the employees didn’t know what was expected of them. This enabled the supervisor to allow a staff member to report hours that were not yet earned. Measuring performance is the second step in the control process. It’s basically developing methods to collect and organize what is going on within the company. This is definitely a step that needs to be taken with Dalman and Lei.

They need to have a sit down and see what is going on with their payroll. See how much damage that had been done thus far. I would suggest that their middle management report submit lower level staff time on a weekly basis so it can be accounted for accordingly. Comparing performance with the standard, in my words is evaluating the standards that were put in place. This step was actually taken in Sandwich Blitz because this is how Lei identified the discrepancy with the unpaid time.

By evaluating employees performance there could be an evaluation for preset standards. Applying this process, Dalman and Lei can see what works for their business and what don’t work for them. The last and fourth step is talking action to correct problems and reinforce successes. The in-text meaning of this is to ensure that operations are adjusted to achieve the planned results or to continue exceeding the plain if the manager determines that is possible.

(Batman&Snell, 2009 P297) In other words it’s stating that once the standards are set and we take corrective action to ensure that the methods and standards are corresponding. In summary, following the bureaucratic control system is needed to regulate. Rules and regulations must be put in place to evade unnecessary issues A business needs a formalized structure such as bureaucracy. Standards are the top of the list for me because once that is in place the blue print of operation is in order. Along with follow up and righting wrong, everything else is smooth sailing.

Amistad Reflection Paper buy essay help: buy essay help

“ Amistad “ Reaction The movie ” Amistad ” was a great movie. while watching this movie in class, the begining of the movie was kind of intense , but then throughtout the next scenes it was kind of boring. The movie made it seem like it was a few white people and blacks against everyone else when that actually was not the case. One thing that should have been included in this three hour movie is the favor that the public of the north had for the Africans. Also, there definitely should’ve been a lot more racism included to show you how black people were viewed and treated as back in those times.

It wasn’t just the triumph of the defense, but more of a monumental win for slaves everywhere in a way that would have you skeptical for more. In this movie we hear many different stories as each character tries to explain why his view is the right one. In the first courtroom scene we hear several different “stories” about what should happen to the Africans. All of those stories assume that the Africans are property; the only question is whose property they are. Interestingly, as “property,” they can not be charged with murder or theft.

One cannot be both property and capable of forming criminal intent. The only issue before the court is where the Africans will go. This movie takes on the basis of two core themes, suffering and survival. The way in which these two are represented can label the film as unique. The opening scenes of the enslaved Africans overrunning the Amistad, killing its crew and taking over sets the tone of the movie , and the people watching it is never allowed to forget the image of the African screaming as he thrusts his sword into one of his former captors.

The enslaved Africans are not represented as supplicants: they have fought for their freedom. These scenes are coupled with representations of the Middle Passage which are often considered to be the most powerful aspect of the film. This distinctive approach to the movie that represents the Atlantic slave trade is also evident in the portrayal of African culture and identity. Sengbe, the lead member of the enslaved Africans, is shown as strong, knowledgeable and surprisingly intelligent.

Rather than turn the story of the Amistad into a celebration of the kindness and generosity of white abolitionists, Sengbe is shown to be the instigator and cause of the freedom which is eventually granted to the enslaved Africans. This was my very first time watching a movie with the storyline like this and after watching and understanding the key points of this movie , i would highly recommend others to watch it.

Ghana, the mixed capitalist college application essay help online: college application essay help online

Gold Coast, now Ghana had his independence in 1957 after a long struggle with our colonial masters, the British by Kwame Nkrumah and others who helped in diverse ways such as “the Big Six” and others. Colonized by the British, Ghana has gone through a lot of systems of governance; Monarchical, autocracy and now democracy. So is with economic systems which go with any form of governance system. Currently there are about four (4) economic systems in the world which are; socialist, capitalist, mixed economy (Socialist and Capitalist) and Islamic economic jurisprudence. The Economic Systems

All these are economic systems and it is defines those who controls and owns the economic resources which forms the “means” in economics. Every economy is measured by the usage of its means and the nature of the “means” owners determines the kind of economic system the country runs. Socialist system of economy is a one that has its resources highly controlled by the central government. E. g. USSR (Russia, Ukraine, Yugoslavia etc), the Capitalist economy is that whose resources is highly owned and controlled by private individuals or a body other than the government. E. g. USA, UK, part of Europe etc.

The Mixed economy is that which combines both the socialist and the capitalist economic systems to run the country’s economy. In that, the central government controls part of the economy whiles the other part is controlled by private participation. Functions of the Economic Systems There are multiple components to economic systems. Their interaction may be coherent or result in instability. Decision-making structures of an economy determine the use of economic inputs (the factors of production), distribution of output, the level of centralization in decision-making, and who makes these decisions.

Decisions might be carried out by industrial councils, by a government agency, or by private owners. Every economic system represents an attempt to solve three fundamental and interdependent problems: What goods and services shall be produced and in what quantities? How shall goods and services be produced? That is, by whom and with what resources and technologies? For whom shall goods and services be produced? That is, who is to enjoy the benefits of the goods and services and how is the total product to be distributed among individuals and groups in the society.

E. g. the current load management by the VRA and the ECG. Thus every economy is a system that allocates resources for exchange, production, distribution and consumption. The system is stabilized through a combination of threat and trust, which are the outcome of institutional arrangements. An economic system possesses the following institutions: Methods of control over the factors or means of production: this may include ownership of, or property rights to, the means of production and therefore may give rise to claims to the proceeds from production.

The means of production may be owned privately, by the state, by those who use them or be held in common. A decision-making system: this determines who is eligible to make decisions over economic activities. Economic agents with decision-making powers can enter into binding contracts with one another. A coordination mechanism: this determines how information is obtained and used in decision-making. The two dominant forms of coordination are planning and markets; planning can be either de-centralized or centralized, and the two coordination mechanisms are not mutually exclusive and often co-exist.

An incentive system: this induces and motivates economic agents to engage in productive activities. It can be based on either material reward (compensation or self-interest) or moral suasion (for instance, social prestige or through a democratic decision-making process that binds those involved). The incentive system may encourage specialization and the division of labour. Organizational form: there are two basic forms of organization: actors and regulators. Economic actors include households, work gangs and production teams, firms, joint-ventures and cartels.

Economically regulative organizations are represented by the state and market authorities; the latter may private or public entities. A distribution system: this allocates the proceeds from productive activity, which is distributed as income among the economic organizations, individuals and groups within society, such as property owners, workers and non-workers, or the state (from taxes). A public choice mechanism for law-making, establishing rules, norms and standards and levying taxes. Usually this is the responsibility of the state but other means of collective decision-making are possible, such as workers’ councils.

The Ghana’s Economy Ghana’s economy is purely a mixed type with the resources sharply divided between the public and private participation. The service sector is highly controlled by the government while the production sector is dominated by private and group participation. Decision making, which determines the direction of the economy and the type system, is done a lot of the times, through consultations with stakeholders of the economy. Example; when the power and water companies wanted to review utility tariffs to a certain percentage, there was a lot of consultations thereby; getting the rate we have now.

Ghana, before the independence was purely capitalist. After independence, the then government focused on turning the economy into a communist/socialist system. They invested so much in agriculture which was the only sector controlled by the government and also reached out to industrialize the economy. Currently, Ghana is well-endowed with natural resources and agriculture accounts for roughly one-quarter of GDP and employs more than half of the workforce, mainly small landholders. The services sector accounts for 50% of GDP. Gold and cocoa production and individual remittances are major sources of foreign exchange.

Oil production at Ghana’s offshore Jubilee field began in mid-December, 2010, and is expected to boost economic growth. Finally, I may agree with the statement but require more facts to completely justify its truth. Ghana is a mixed economy but capitalist oriented on the face assessment value of the various sectors. But can justify, if all percentages of public/private participation of the economic sectors are well defined. This will couple with the clear policy direction of the present governments which has state on record as being social democrats and has manifestoes seeking to provide a lot for the people.

Database and Nouns Major Topics essay help site:edu: essay help site:edu

In Grandfield College, the Software-Tracking database will be used to help in managing the school’s software licensing. The software will be watched for lifecycle and version corrections as well as keeping track of the number of users accessing the software under the constraints of the license agreement. The faculty and staff computers will be followed for which version and licensed copy of software is presently running on each system. Objectives: 1. Have a better system by allowing employees to see the shared calendars and student’s grades.

Advance the tracking of Software Licensing and the Lifecycle of programs. Preliminary timeline: 1. Gathering Data: Meet with School Board and those involved to discuss the needs and wants for a database. 2. Analyzing Data: The information gathered from the meeting will be analyzed and form a rough draft of the database model. 3. Normalization: The database model will be completed and all last minute changes adjusted and any lasting questions answered. 4. Building the physical database: The database model will be constructed into the actual database program. Lab 1. 4 – Challenge Activity 1. There could be more than one Joe Smith entered into the database and info between the two could be confused. Misspelling could occur. 2. The relational database could assign a unique identifier to an entry and any changes to customer info could be managed in one area. 3. The biggest drawback is the chance of a misspelling after the fifth entry (for example) creating a whole new customer data file for an existing entity. 4. I would create at least three tables one for customer info, one for customer payments, and one that shows all payment info.

Invention Essay law essay help: law essay help

During the Industrial Revolution numerous inventions were created in order to solve problems that arose at that time. Also, in this time period one invention created a “ripple-effect” that soon led to the development of another invention. Over time as more and more innovations came about the simpler life became. In our current time period there are a variety of inventions that people use to simplify their lives on a daily basis. Nowadays many of these utilities are taken advantage of. People do not comprehend that without these inventions they would not be able to carry out certain tasks as efficiently as they do now.

Inventions that I believe are the most important in my life are the automobile, eye glasses, and electricity. Without any single one of these inventions my life would be drastically different and exceptionally more difficult. Without an automobile I would not be able to travel from one place to another in a lesser amount of time. Also, if a required something immediately I would not be able to go get it. Moreover, if I were in need of medical services I wouldn’t be able to drive to a hospital in proximity. Eye glasses are essential tool in my life since I have myopia.

I have been wearing eye glasses since I was five years old. Without eye glasses I wouldn’t be able to see anything which in turn would slow down my reflexive abilities as well as lengthen the time I need in order to respond to stimuli. Electricity is the energy supplied in the form of currents to houses or other buildings for heating, lighting, or powering appliances. If electricity was no longer available to me other aspects of my life would also be affected. Losing all or any of these inventions would affect my life and most likely change the way how I function.

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Pilgrim Bank (A) is a case that analyzes customer profitability in a retail banking setting. It explores a business phenomenon common to the retail banking industry and, within this context, acquaints you with the types of managerial questions that can be made by data analysis. As a recently hired analyst, Alan Green (your group’s role) has data on a sample of customers and must make recommendations about whether the bank should charge fees or offer rebates for use of the online channel. The data consist of customer-level information on demographics, online channel use, and profitability.

The dataset is now available for downloading on our course blackboard website. The first worksheet is “Definition of Variables” and the second worksheet is the dataset. Link to purchase Pilgrim Bank Case: https://cb. hbsp. harvard. edu:443/cbmp/access/25928453 Requirements: Write a business report summarizing your analysis and findings. The report should include the answers to the following assigned questions, which are useful when Alan Green (or your group) meets with Ravi Raman next Monday morning. Remember to support/justify your answers.

How do retail banks make money from their customers? How much variation is there in profit across customers? Based on this, what do you recommend the bank do in terms of matching service levels to customer profit levels? 2. Based on the sample of customer data for 1999, what can you conclude about average customer profitability for pilgrim Bank’s entire customer population? 3. Is the difference in average profitability between online and offline customers in the sample indicative of a meaningful difference in probability across these groups for Pilgrim Bank’s entire customer population?

What role does customer demographics play in analyzing customer profitability for online and offline customers? 1 5. What is your recommendation to the senior management team in terms of Pilgrim Bank’s online channel pricing strategy? Should the bank charge fees, offer rebates, or do nothing in regards to pricing for online channel use? As always, be careful when making recommendations to the senior management team. You should provide enough explanations/justifications with data analysis (statistic tests).

The main text of your report should NOT be longer than SIX pages (double-spaced, 1-1. 5 inch margins, Times New Roman 12 pt font). You can provide some results of your data analysis in appendix which will not count toward the maximum page length. Please have ONE member of your group submit the assignment to both Blackboard and to turnitin. com (course ID: 7434367; enrollment password: winter2014) by Friday April 4 at 11:00pm. Remember to include the group cover page with your submission. Please see information posted on Blackboard for detailed submission instructions.

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